West Memphis, AR
General Acute Care Hospital • West Memphis, AR • 1 location in West Memphis; related AIDS Care Center location referenced locations
Clinic Type
General Acute Care Hospital
Address
900 N. 7th Street, West Memphis, AR 72301
Phone
(870) 735-3842
careers@eafhc.org
Opening Hours
Office Hours: Monday–Saturday as listed: Monday–Friday 7:00 am – 5:30 pm, Saturday 8:00 am – 12:00 pm (West Memphis location)
Services Offered
Insurance & Payment
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Languages Spoken
FAQs
Office Hours:
Monday: 7:00 am – 5:30 pm; Tuesday: 7:00 am – 5:30 pm; Wednesday: 7:00 am – 7:00 pm; Thursday: 7:00 am – 5:30 pm; Friday: 7:00 am – 5:30 pm; Saturday: 8:00 am – 12:00 pm
Social Media
What Patients Say
Overall sentiment across review platforms: mixed
- Healthgrades/HealthLuminate: 78%–86% recommendation rate (N/A (aggregated hospital data))
- Vivian Health (Perimeter Behavioral Hospital): 3.0/5 (2 reviews)
- Vitals (Dr. Candace Shafer-Franks): 2.3/5 (3 ratings)
- Healthgrades (Dr. John Wah): 4.5/5 (8 reviews)
Patients praise
- Compassionate and attentive nursing staff
- Professional and friendly support staff in some offices
- Prompt emergency response in certain instances
- Effective treatment and clear explanations from some individual physicians
- Generally positive patient recommendation rates for the local hospital
Common complaints
- Long wait times in treatment areas and emergency rooms
- Lack of clear communication from medical staff regarding conditions and treatment plans
- Inconsistent follow-up care and assessment reliability
- Concerns over organizational lapses and professional standards in some facilities
- Negative experiences regarding administrative processes or unexpected billing
"Worst experience I've ever had.. I sat in a freezing room with..."
— Google Review via Top-Rated Online"My Doctor is very nice and she's a good listener. She helped to make me feel better with the Medicine that she prescribed. She will return your phone calls."
— LocalityBiz review of a local healthcare provider"Many users expressed frustration over the lack of clear communication from doctors regarding their conditions and treatment plans, leading to feelings of being dismissed or unheard."
— Wheree summary of Baptist Memorial Hospital-Crittenden reviewsSynthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].
In the News
- Google data center poises West Memphis for boom; project bond issue totals could reach $60 billion | The Arkansas Democrat-Gazette - Arkansas' Best News Source — Jun 4, 2026
- West Memphis hopes Arkansas incentives attract new facility, thousands of jobs | The Arkansas Democrat-Gazette - Arkansas' Best News Source — Apr 24, 2026
- West Memphis industrial megasite still a ‘super project’ candidate | The Arkansas Democrat-Gazette - Arkansas' Best News Source — Jun 9, 2026
- Google behind data center in West Memphis | The Arkansas Democrat-Gazette - Arkansas' Best News Source — Sep 5, 2025
- West Memphis considers nuclear energy to power economic growth | WREG.com — Jun 11, 2026
Information sourced from the clinic's website as of July 10, 2026.
More general acute care hospital clinics in West Memphis
Baptist Memorial Hospital-Crittenden (West Memphis) is part of Baptist Memorial Health Care, a large nonprofit health system based in Memphis, TN. Key points: - Location: Baptist Memorial Hospital-Crittenden, West Memphis, Arkansas (part of the Baptist Memorial Health Care network) - Organization: Nonprofit health system with extensive Medicaid coverage in the Mid-South; operates 24 affiliate hospitals across West Tennessee, Mississippi, and East Arkansas - Services: Full continuum of care, including inpatient hospital services, outpatient clinics, home/hospice/psychiatric care, and affiliated physician groups - Size & impact: One of the region’s largest nonprofit health systems; employs tens of thousands system-wide; significant community benefit and uncompensated care - Contact/identity: HQ in Memphis; main phone line 1-901-226-5000; official site baptistonline.org If you’re specifically looking for contact details or services at Baptist Memorial Hospital-Crittenden in West Memphis, you’ll want to reach the West Memphis facility or the Baptist Health Care network for precise departments, visiting hours, or patient information.
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