East Arkansas Family Health Center | Accessible Primary Care
Primary Care • West Memphis, AR • Since 1974 • seven primary care offices and an HIV/AIDS care center locations
About
East Arkansas Family Health Center (EAFHC) is a nonprofit primary and preventive care provider based in West Memphis, Arkansas, founded in 1974. They operate 3 offices across Arkansas, offering comprehensive medical services plus dental, pharmaceutical, ophthalmology, laboratory, radiology, and transportation. Key programs include preventive screenings, diabetes and cardiovascular wellness, nutrition classes, HIV/AIDS care, and behavioral health assessments. EAFHC has earned HRSA Health Center Quality Leader status and NCQA patient-centered medical home recognition for several clinics. The organization employs about 43 staff and generates $5–25 million in annual revenue. Their main West Memphis headquarters is at 900 N. 7th Street, West Memphis, AR 72301. They actively recruit across locations, including Blytheville and Helena.
Clinic Type
Primary Care
Address
900 N. 7TH STREET, WEST MEMPHIS, Arkansas 72301, US
Phone
(870) 735-3842
careers@eafhc.org
Opening Hours
Not published — contact the clinic to confirm hours.
Website
Services Offered
Insurance & Payment
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Languages Spoken
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Awards & Accreditations
Social Media
What Patients Say
Overall sentiment across review platforms: negative
- Better Business Bureau: Not BBB Accredited (1 complaint reported by BBB)
Patients praise
- Good benefits for employees
- Good work schedule for employees
Common complaints
- Long wait times
- Inconsistent appointment scheduling practices
- Difficulty seeing a doctor despite having an appointment
- Unresponsive to formal complaints
"I made an appointment, got there early, waited more than 2 hours only for them to take me into their 'triage' room and tell me I would not get to see a doctor... I was extremely sick... and was walking out of the building close to 11am having not seen a doctor."
— Free Clinic Directory user reviewSynthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].
In the News
- West Memphis hospital stands strong amid rural Arkansas challenges | Local & State News | kjnbtv.com — Jul 15, 2025
- Arkansas CHC's Receive Top Awards — Arcare — Sep 14, 2025
- Arkansas centers receive nearly $3 million to fight opioid addiction — Jan 9, 2026
- Obamacare’s neglected legacy: Advancing civil rights - Occasional Digest — Apr 30, 2026
- NEA Baptist opens new clinic in Manila, Arkansas | Health | kjnbtv.com — Jun 1, 2026
Information sourced from the clinic's website as of July 10, 2026.
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