East Arkansas Family Health Center Inc. - West Memphis
Primary Care • West Memphis, AR
Clinic Type
Primary Care
Address
900 N 7th St, West Memphis, AR 72301-0000
Phone
(870) 735-3842
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Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
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Insurance & Payment
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Languages Spoken
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Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Better Business Bureau (BBB): Not BBB accredited; rated based on failure to respond to complaints (1 complaint filed with BBB)
Patients praise
- friendly and helpful staff (reported in pharmacy context)
- professional service
- appreciation for follow-up and follow-through
Common complaints
- long wait times
- perceived decline in service quality
- issues with appointment processes and triage
- failure to respond to BBB complaints
"The service has drastically gone down... I waited more than 2 hours only for them to take me into their 'triage' room and tell me I would not get to see a doctor."
— Free Clinic Directory comment from Floria Taylor"Friendly, helpful and totally professional capable staff that gave me a whole lot of time and effort. I am so very grateful they were there to help me."
— Loc8NearMe review (Pharmacy)Synthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].
In the News
- Arkansas CHC's Receive Top Awards — Arcare — Sep 14, 2025
- West Memphis hospital stands strong amid rural Arkansas challenges | Local & State News | kjnbtv.com — Jul 15, 2025
- Obamacare’s neglected legacy: Advancing civil rights - Occasional Digest — Apr 30, 2026
- Arcare Holds Ribbon Cutting at Newest Clinic, Watson Chapel — Feb 20, 2026
- NEA Baptist opens new clinic in Manila, Arkansas | Health | kjnbtv.com — Jun 1, 2026
Information sourced from the clinic's website as of July 10, 2026.
More primary care clinics in West Memphis
East Arkansas Family Health Center (EAFHC) is a nonprofit primary and preventive care provider based in West Memphis, Arkansas, founded in 1974. They operate 3 offices across Arkansas, offering comprehensive medical services plus dental, pharmaceutical, ophthalmology, laboratory, radiology, and transportation. Key programs include preventive screenings, diabetes and cardiovascular wellness, nutrition classes, HIV/AIDS care, and behavioral health assessments. EAFHC has earned HRSA Health Center Quality Leader status and NCQA patient-centered medical home recognition for several clinics. The organization employs about 43 staff and generates $5–25 million in annual revenue. Their main West Memphis headquarters is at 900 N. 7th Street, West Memphis, AR 72301. They actively recruit across locations, including Blytheville and Helena.
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