BHG West Plains Treatment Center - Behavioral Health Group
Behavioral Health • West Plains, MO • Since 2006
About
BHG West Plains Treatment Center is part of Behavioral Health Group (BHG), the largest outpatient opioid treatment and recovery network in the U.S. BHG provides medically supervised medication-assisted treatment (MAT) and evidence-based behavioral therapies for opioid use disorder, across 110+ locations in 20+ states. The West Plains center is one of BHG’s many locations offering individualized treatment within a private, hospital-affiliated outpatient model. If you need specifics for the West Plains center (address, contact, services offered, hours), I can look up the exact details.
Clinic Type
Behavioral Health
Address
1639 Bruce Smith Pkwy, West Plains, MO 65775
Phone
844-535-7291
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Opening Hours
Open 6:00 am – 2:30 pm (Mon-Fri); 7:00 am – 9:00 am (Sat); Closed Sun
Telehealth
Available
Services Offered
Technology & Equipment
Insurance & Payment
For those without coverage, self-pay options are available. Staff can review benefits and walk you through choices.
Self-pay, Medicaid, Medicare, Most commercial insurance plans, Insurance
Languages Spoken
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Current Offers
Same-day or next-day appointments
FAQs
How do I start treatment at BHG West Plains Treatment Center?
You can begin by calling our treatment center directly, calling 844-535-7291 or walking in during business hours. In many cases, same-day or next-day appointments are available.
Does BHG West Plains Treatment Center accept Medicaid or other insurance?
Yes. We accept Medicaid, Medicare and most commercial insurance plans. For those without coverage, self-pay options are also available. Our staff can review your benefits, check your coverage and walk you through the choices before you begin care.
Can I transfer my treatment to BHG West Plains Treatment Center?
Yes. If you are currently in treatment at another program, our staff can help coordinate a smooth transition of care to our center. Call 417-257-1833 to get started.
Is take-home medication available?
Yes. Take-home medication is available to patients who meet federal and state criteria for safety and stability. Eligibility is determined by your provider and treatment progress.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Rehab.com: 4.55/5 (20 reviews)
- Top Sober House: 4.7/5 (3 reviews)
- Addiction Resource: 7.7/10
Patients praise
- Effective outreach and support services, such as assistance with housing, employment, and resources
- Compassionate and non-judgmental interactions with certain staff members, particularly newer hires
- Quick admission process, including same-day appointments
- Helpful medical and counseling staff
Common complaints
- Reports of unprofessional behavior from reception staff, including perceived gossip about patients
- Concerns regarding staff attitudes and a perceived high school mentality among some employees
- Occasional reports of feeling judged or humiliated in the lobby area
"10/10 recommendation. The staff there is excellent and never makes me feel judged, always so welcoming. They also got me in on the same day that I called! Couldn’t ask for a better recovery team!"
— Rehab.com"Recently I walked in to the lobby and had to wait several minutes for the receptionist to greet me. She was having a conversation with a couple of coworkers... She seemed very annoyed to stop her conversation which was obviously gossip about another patient who goes there."
— Rehab.comSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Methadone and Suboxone Clinic in West Plains, MO | Behavioral Health Group — Oct 22, 2025
- Counselor - West Plains, MO 65775 - Indeed.com
- Peer Recovery Support Specialist - Part-time Job - BHG Careers
- Behavioral Health Group opens new outpatient program in Joplin to treat opioid addiction — Dec 17, 2025
- BHG Columbia Treatment Center: Treatment Options, Amenities & Photos (Columbia, Missouri)
Information sourced from the clinic's website as of July 11, 2026.
More behavioral health clinics in West Plains
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