West Seneca, NY | Family Practice
Primary Care • West Seneca, NY • 2 (Hamburg and Depew) and West Seneca mention; main West Seneca page indicates West Seneca location locations
About
Lakeshore Primary Care Associates, LLP is a small private medical practice based in Hamburg, NY, serving the Buffalo area including West Seneca. They offer general primary care with a team-based approach and flexible access to appointments, accommodating multiple insurances. The office is located at 4855 Camp Rd Ste 100, Hamburg (HQ), with additional offices in Depew and Hamburg. They have a small staff (about 5 employees) led by COO Amy Cortese, and provide family medicine/primary care services for adults and children. If a specific provider’s availability is limited, they’ll offer another team member with open slots. Contact via officemanager emails or the listed phone numbers to schedule.
Clinic Type
Primary Care
Address
West Seneca, NY
Phone
(716) 646-1084
officemanager@lakeshorepca.com
Opening Hours
Mon-Fri 8:00am–8:00pm; Sat 8:00am–11:30am; Sun Closed
Emergency Care
After Hours: (716) 208-4790
Services Offered
Team
Insurance & Payment
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Languages Spoken
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Commitments
Social Media
Photos







What Patients Say
Overall sentiment across review platforms: mixed
- US News (Dr. David S. Clifford): 5/5 (142 reviews)
- WebMD (Dr. David Clifford): 3.5/5 (5 ratings)
- WebMD (Dr. Martin Casey): 5/5 (37 ratings)
- Healthgrades (Dr. Richard Karaga): 4.7/5 (12 reviews)
- Healthgrades (Dr. Lisa Hoffman): 3.8/5 (10 ratings)
- Healthgrades (Dr. Erica Redenbach): 4/5 (Not explicitly totaled)
Patients praise
- Doctors perceived as knowledgeable and compassionate
- Focus on preventive care and thorough medical history reviews
- Convenience of same-day or next-day appointments (in some practices)
- Prompt follow-up on test results
Common complaints
- Unprofessional or rude office staff and receptionists
- Difficulties in scheduling appointments and long hold times
- Concerns about billing practices and no-show fees
- Perception that patients are treated like numbers rather than individuals
- Difficulty seeing actual doctors vs. mid-level providers (PAs)
- Long wait times in the office
"Dr. Clifford is always available and very knowledgeable. He takes the time to answer all my questions completely."
— WebMD"Dr. Casey is no longer a good doctor. He lets his incredibly rude and unprofessional staff call the shots."
— WebMD"Dr Karaga really cares about his patients. He takes care of my brother, dad and I. Always is polite, remembers important details about us."
— HealthgradesSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Karen Lauricella, NP - Trinity Medical — Oct 15, 2025
- Janet M. May, PA - Physician Assistant in West Seneca, NY — May 14, 2026
- Janice Gennocro, NP - Trinity Medical — Oct 15, 2025
- Debra J. Blair, PA - Physician Assistant in West Seneca, NY — May 14, 2026
- Tricia L. Difranco, PA - Physician Assistant in West Seneca, NY — May 14, 2026
Information sourced from the clinic's website as of July 11, 2026.
More primary care clinics in West Seneca
Summary: Primary Care of Western New York, LLP (Primary Care of WNY) is a private, family-focused primary care provider with six offices in Western New York, including locations in Williamsville, Kenmore, Lancaster, Wheatfield, and Wheatfield area. They offer team-based care for patients of all ages, emphasizing long-term relationships from infancy through adulthood. The organization is headquartered in Williamsville and employs 29 staff, led by executives such as Dawn Eitapence (COO) and Amy Massimi (Director of Clinical Services). Core services fall under primary care and related health categories, with available patient-access tools (patient portal) and a focus on comprehensive, continuous care across multiple sites. For West Seneca specifically, you may contact the Kenmore or Williamsville offices for primary care needs, and refer to the main website for appointment booking and patient resources. Main contact: 716-839-8000.
Southgate Medical Group in West Seneca is part of the Southgate Medical Ctr network. The organization is a private healthcare provider headquartered in Pompano Beach, FL, with multiple US offices including a location at 1026 Union Rd Ste 2, West Seneca, NY 14224. They offer primary and urgent care services, emphasize patient-first care and quality assurance, and have a small workforce. Notable details: 4 US offices total, current employer rating around 4.2/5 from 2 reviews, and a focus on outpatient care and telehealth. If you’re seeking West Seneca specific services, contact the West Seneca location at 1026 Union Rd Ste 2, West Seneca, NY 14224, or call 716-712-0851.
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