Chestnut Medical Associates | Primary Care Providers in springfield ...
Internal Medicine • West Springfield, MA
Clinic Type
Internal Medicine
Address
300 Birnie Ave. Suite 102 Springfield, MA 01107
Phone
413-785-5344
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Opening Hours
Saturday & Sunday: Closed
Services Offered
Technology & Equipment
Team
Insurance & Payment
At this time we do not accept Mass Health Insurance
Languages Spoken
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FAQs
Does Chestnut Medical Associates accept MassHealth?
No, they do not accept Mass Health Insurance.
Accepted Insurances
We accept insurance plans from the following companies. Use the contact us form below and we will confirm if we accept your specific insurance plan. At this time we do not accept Mass Health Insurance.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Bippermedia: 4.5/5 stars (16 reviews (aggregated))
- WebMD: Not explicitly averaged, but shows 4 reviews total (4 reviews)
Patients praise
- Thorough and attentive care by some providers
- Ability to schedule same-day or timely appointments
- Generally positive bedside manner noted in many reviews
- Helpful and responsive staff noted by some patients
Common complaints
- Difficulty with administrative staff and phone communication
- Issues with timely referral processing
- Reports of dismissive or poor bedside manner by certain individual providers
"I could not believe that my call was returned within minutes with instructions as to what I should do. I have been a loyal patient for over 40 years and appreciate the effort they show me!"
— WebMD review"Office manager is never available, staff is horrible, never return calls, you could be dying but you have to wait 3 weeks for a referral. Stay away from this office"
— Bippermedia reviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Kathleen A. Haughton, NP - Nurse Practitioner in West Springfield, MA — May 14, 2026
- Nicole M. Clemente, PA - Physician Assistant in Springfield, MA — May 14, 2026
- Dr. Shaza Ben Khadra, MD - Pathologist in Springfield, MA — May 14, 2026
- Dr. Winston J. Townsend, MD - Internal Medicine Physician in Springfield, IL — May 14, 2026
- Dr. Louis R. Petrone, MD - Family Medicine Doctor in Philadelphia, PA — May 14, 2026
Information sourced from the clinic's website as of July 11, 2026.
More internal medicine clinics in West Springfield
Baystate Health provides a searchable directory to find primary care providers and specialists within its western Massachusetts network, including Baystate Medical Practices. You can search by condition, symptom, specialty, or physician name to locate providers and make appointments. The page lists two Baystate Health offices: 780 Chestnut St, Springfield, MA 01107 and 115 W Silver St Ste 115, Westfield, MA 01040. If you’re looking for West Side Adult Medicine in West Springfield, use the provider search to locate the corresponding Baystate clinicians or clinics serving that area and proceed to book an appointment.
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