Mental Health Treatment Services in MA | We Provide Quality ...
Mental Health Therapy & Counseling • West Springfield, MA
Clinic Type
Mental Health Therapy & Counseling
Address
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Phone
508.794.8711
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Opening Hours
Not published — contact the clinic to confirm hours.
Telehealth
Available
Services Offered
Technology & Equipment
Team
Insurance & Payment
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Languages Spoken
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FAQs
What services are offered?
Outpatient mental health services including individual and group therapy, medication management, testing/evaluation, TMS, telehealth, and Spravato treatment.
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye (West Central Mental Health): 4.5/5 (155)
- Rehab.com (CHD Outpatient): 2.4/5 (12)
- DrugAbuse.com (CleanSlate): 2.4/5 (14)
- BeFitHealthClubs (Thriveworks): 3.8/5 (23)
Patients praise
- Many clients report positive experiences with individual therapists and psychiatric providers
- Convenient access to services, including telehealth and various insurance acceptance policies
- Effective treatment for anxiety, depression, and other mental health conditions noted by some patients
Common complaints
- Reports of billing issues, including unexpected charges, difficulty with insurance billing, and automated no-show fees
- Inconsistent provider availability, high staff turnover, and difficulty reaching administrative staff or English-speaking support
- Concerns regarding privacy and confidentiality at certain facilities
- Reports of unprofessional or rude administrative staff interactions
"This place is a SCAM!!!!! ... I have had to file FOUR formal complaints due to billing issues. These people are a SCAM and will just take your money."
— BeFitHealthClubs (Thriveworks) review"Sara is wonderful. I feel very comfortable with her. She is easy to talk to."
— Birdeye (West Central Mental Health) review"Having your therapist and your doctor's office in the same building should be conflict of interest and should be part of HIPAA violation."
— Rehab.com (CHD Outpatient) reviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Northstar Recovery Center: Treatment Options, Amenities & Photos (West Springfield, MA) — Aug 26, 2025
- Springfield, MA | Northeast Health Services — Mar 24, 2026
- Addiction & Mental Health Treatment in Springfield, Greenfield, MA — Aug 30, 2023
- BHN Program Spotlight: Crisis Intervention — Dec 11, 2025
- A New Beginning: Advanced Treatment for Persistent Depression is Now in Springfield, MA | Cambridge Biotherapies™ — Oct 22, 2025
Information sourced from the clinic's website as of July 11, 2026.
More mental health therapy & counseling clinics in West Springfield
Inspira Counseling Center is a mental health care provider based in West Springfield, Massachusetts, with a presence in Puerto Rico. Founded in 2019, the practice offers culturally sensitive therapy and psychiatric care in both Spanish and English for individuals and families. Key details: - Services: Teletherapy and in-person therapy; medication management; mindfulness-based therapy; cognitive behavioral therapy; anxiety therapy; family support. - Languages: Spanish and English. - Location: Headquarters in West Springfield, MA; presence in Puerto Rico. - Contact: intake@inspiracounselingcenter.com; phone (413) 299-2277 or (413) 232-9557. - Team: 7 employees (primarily clinical specialists); small, with a 2023-2024 growth trajectory. - Online presence: Moderate traffic with a strong local footprint; low bounce rate and limited pages-per-visit, indicating focused content. If you’re seeking therapy options in the West Springfield area, Inspira Counseling Center provides bilingual mental health services and could be a suitable fit for individuals or families needing culturally sensitive care.
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