Cataract and Laser Center | Home
Ophthalmology • West Springfield, MA
About
Cataract and Laser Center West is a privately held ambulatory surgery center (ASC) in West Springfield, MA, specializing in advanced cataract surgery and laser eye treatments. The facility hosts over 20 area ophthalmologists and provides outpatient, patient-centered care with state-of-the-art technology. Located at 171 Interstate Dr, West Springfield (HQ) with a second office at the same address, the center operates in the Hospitals and Health Care sector (NAICS 62, 621; SIC 80, 804). Their homepage is cataractandlasercenterwest.com.
Clinic Type
Ophthalmology
Address
Eye Surgery Center in West Springfield, MA
Phone
+1-413-737-5500
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Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
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Team
Insurance & Payment
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Languages Spoken
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Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Yelp: 1 star (1 review (representative of limited platform feedback))
- US News Best ASCs: High overall patient rating (Not explicitly stated numerically)
Patients praise
- High ratings for clinical outcomes and patient recommendations from some sources
- Professional and caring nursing/support staff reported by some patients
- Successful cataract surgeries with positive visual outcomes for many patients
- Well-oiled routine and efficient atmosphere noted by some post-surgical patients
Common complaints
- Reports of significant medical malpractice involving anesthesia errors leading to permanent vision loss in five patients in 2014
- Lawsuits and settlements resulting from serious surgical injuries
- Complaints regarding long wait times and poor administrative organization
- Criticism of appointment scheduling and management efficiency
"This has got to be the worst run office i have ever seen. Appointments constantly being changed and when you do get an appointment plan on spending the day."
— Yelp User Review"The staff is friendly and top notch and goes out of their way to make you feel comfortable. The doctors did a great job with my surgery. My vision quickly improved with little pain and downtime."
— Patient Review (LocalityBiz)"White, 65, was one of five patients who had surgery at Cataract & Laser Center West in West Springfield on a May morning in 2014, only to discover the next day that the patients could not see out of the eye that had been operated on."
— The Boston GlobeSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Dr. Shawn J. Khan Brings Glaucoma Expertise to SightMD Massachusetts' Springfield Location — Oct 24, 2025
- Modern Vision Centers Publishes New Resource on Choosing a — Feb 11, 2026
- How WaveLight Plus Creates A Personalized LASIK Treatment — Apr 13, 2026
- Advancing the ‘Modern’ in Modern Vision Centers – dsm magazine — Jun 15, 2026
- Video & Digital Content Creator Healthcare Marketing Job in Tarpon Springs, FL at St. Luke's Cataract and Laser Institute — Jul 6, 2026
Information sourced from the clinic's website as of July 11, 2026.
More ophthalmology clinics in West Springfield
John P Frangie, M.D., P.C. is a private ophthalmology practice based in West Springfield, MA. Dr. John Frangie is an experienced eye surgeon offering cataract and LASIK services, among other eye care procedures. The practice operates four offices in West Springfield, MA, and lists a small team (1 employee) with an emphasis on ophthalmology. Key details: - Specialties: cataract surgery, LASIK, general ophthalmology - Location: West Springfield, MA (HQ at 1132 Westfield St; multiple nearby offices) - Website: johnfrangiemd.com - Industry classification shows Financial Services (likely miscategorized); actual focus is clinical ophthalmology - Online presence: modest traffic (about 1,457 visits/month), low bounce rate, global rank ~10.6 million, top locale United States If you’re seeking an expert ophthalmologist in West Springfield for cataract evaluation/removal or LASIK, Dr. Frangie’s practice is the local option listed.
Longwood Eye & LASIK is an ophthalmology practice in West Springfield/Fitchburg, MA offering comprehensive eye care and LASIK eye surgery. They employ about 18 staff and emphasize treatments for eye diseases, optometry rotations (NECO students), and events like professional conferences. Services likely include LASIK consultations and various eye care services. Contact: 855-286-2020 (also regional numbers) or visit longwoodeye.com. Notable updates mention participation in professional meetings and recent clinical rotations. Overall, a small, privately held eye care provider serving West Springfield area with LASIK options.
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