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About

Longwood Eye & LASIK is an ophthalmology practice in West Springfield/Fitchburg, MA offering comprehensive eye care and LASIK eye surgery. They employ about 18 staff and emphasize treatments for eye diseases, optometry rotations (NECO students), and events like professional conferences. Services likely include LASIK consultations and various eye care services. Contact: 855-286-2020 (also regional numbers) or visit longwoodeye.com. Notable updates mention participation in professional meetings and recent clinical rotations. Overall, a small, privately held eye care provider serving West Springfield area with LASIK options.

Clinic Type

Ophthalmology

Address

180 Daggett Drive, West Springfield, MA 01089

Phone

(413) 286-2020

Email

Opening Hours

M-F 8:00am – 4:30pm

Services Offered

Team

  • Aaron Fay — MD
  • John F. Warren — MD
  • Howard Ying — MD, PhD
  • Paul V. Benoit — OD
  • Nisarg Chhaya — MD
  • Brigette Cole — MD
  • Cris Martin P. Jacoba — MD
  • David G. Lotufo — MD
  • Vamsee K. Neerukonda — MD
  • Natasha Odom-Fern — OD
  • Adam Provost — OD
  • Molly J. Spatcher — OD
  • Andrew Walkowiak — OD

Insurance & Payment

  • insurances accepted

Languages Spoken

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Healthgrades: 2.3 out of 5 stars (3 reviews)
  • Vitals: 3.6 out of 5 stars (12 reviews)
  • DocSpot: 1.8 out of 5 stars (5 reviews)
  • Healthgrades: 4.0 out of 5 stars (4 reviews)
  • Healthgrades: 5.0 out of 5 stars (3 reviews)

Patients praise

  • thorough and detail-oriented exams
  • friendly and professional staff
  • clear explanations of conditions and procedures
  • successful surgical outcomes
  • welcoming office environments

Common complaints

  • long wait times
  • reports of unprofessional or condescending bedside manner
  • difficulties scheduling appointments

"Love Dr. Jacoba! He is so kind and very knowledgeable. The only thing that was of concern to me was the wait time. The whole process took over two hours and I left work for it."

Longwood Eye patient review

"I witnessed him speak to one of our coworkers in a very condescending way. Bad reputation. Would recommend anyone else but him."

Healthgrades patient review for Dr. Neerukonda

"The office is run like a well oiled machine. It amazes me how quickly a line of 15 patients checking in are taken care of."

Longwood Eye patient review for Dr. Spatcher

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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