Find Psychiatrists In West Springfield, Massachusetts
Psychiatry • West Springfield, MA
Clinic Type
Psychiatry
Address
West Springfield, Massachusetts
Phone
+17815510999
—
Opening Hours
Not published — contact the clinic to confirm hours.
Telehealth
available
Services Offered
Insurance & Payment
LifeStance accepts most commercial health insurance plans.
Languages Spoken
FAQs
Does insurance cover psychiatrist visits in West Springfield, Massachusetts?
Yes, most Massachusetts health insurance carriers provide mental health benefits that cover psychiatrist visits, including the initial evaluation and regular sessions (check-ins). If the psychiatrist is in-network with your insurance, you’ll pay only a copay after meeting your deductible. If out-of-network, you may receive reimbursement after paying the fee.
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Healthgrades: 5.0/5.0 (7 ratings)
- Healthgrades: 3.8/5.0 (10 ratings)
- WebMD: 4.5/5.0 (8 ratings)
- Healthgrades: 2.9/5.0 (9 ratings)
- Vitals: 2.2/5.0 (10 ratings)
- WebMD: 4.0/5.0 (18 ratings)
Patients praise
- compassionate and respectful demeanor in some providers
- thorough listening and patient-centered approach cited by some patients
- high levels of satisfaction reported with specific practitioners for certain conditions
Common complaints
- difficulty with office responsiveness and communication
- dissatisfaction with office staff
- concerns regarding over-medication or rushing through appointments
- perceived lack of empathy or judgment from providers
- negative clinical outcomes or diagnostic concerns reported by some patients
"Dr Kapell is the kindest, most compassionate Dr I have have had the pleasure of meeting in a very long time... I highly recommend Dr Kapell!"
— Healthgrades review for Dr. Lydia Kapell"I think Dr. Eskander is a great Dr. He listens to what you say and cares about you as person. He is never in a rush."
— Healthgrades review for Dr. Emad Eskander"Staff friendliness: This is a joke, right? They never return calls... I've never seen someone reach for the prescription pad so fast."
— Healthgrades review for Dr. Alice Graham-BrownSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Kathleen A. Haughton, NP - Nurse Practitioner in West Springfield, MA — May 14, 2026
- Rebecca Montano-Laconte, MS - Behavior Analyst in West Springfield, MA — May 14, 2026
- Margaret Trussler, Nurse Practitioner | Worcester, MA | WebMD — Oct 17, 2025
- Dr. Philise Williams, MD – Springfield, MA | Other MD/DO — Jul 14, 2025
- Karon Belunas - Clinical Social Worker in Greenfield, MA — May 14, 2026
Information sourced from the clinic's website as of July 11, 2026.
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