Express Care Clinic - Wood River Health Services
Urgent Care • Westerly, RI • Since 1976 • 1 (Hope Valley location mentioned) locations
About
Wood River Health Services in Westerly houses its Express Care Clinic, part of the nonprofit Wood River Health organization. Key points: - Organization: Wood River Health (nonprofit hospital/healthcare provider) with locations in Hope Valley and Westerly, RI. - Express Care Clinic: Aimed at urgent, non-emergency care needs within the Westerly area as part of Wood River Health Services. - Overview: Wood River Health operates as a community-focused health system, growing with an expanded Hope Valley location and a broader service footprint that includes Express Care offerings. - Contact/locale: Westerly presence complements its Hope Valley HQ; main contact channels are through Wood River Health’s established lines. If you want specifics about hours, services covered by the Express Care Clinic, or how to book, I can pull those details if you’d like.
Clinic Type
Urgent Care
Address
Hope Valley location (address not provided in text)
Phone
401.539.2461
email:hr@woodriverhealth.org
Opening Hours
Monday–Friday, appointments available; on-call providers 24/7
Emergency Care
No emergency services specified; Express Care is for non-emergency needs
Services Offered
Insurance & Payment
Genoa Healthcare onsite at Hope Valley for prescriptions; special pharmacy offerings; sliding fee scale and payment plans mentioned
Sliding Fee Scale Program, Payment plans, Credit/Debit, Insurance, Sliding Fee Scale, Genoa Healthcare billing
Languages Spoken
FAQs
What is Express Care Clinic?
Express Care Clinic provides non-emergency, same-day appointments for a range of conditions and injuries; aims to avoid ER visits.
If you are a current patient experiencing a non-urgent need such as cold or flu symptoms, a rash, or a minor cut or sprain, how can I schedule a same-day appointment?
Call 401.539.2461 to schedule a same-day appointment at the Express Care Clinic. No Walk-Ins.
What days are Express Care providers available for appointments?
Monday through Friday with on-call providers available 24 hours a day, 7 days a week, holidays and weekends.
What kinds of non-emergency needs does Express Care cover?
Non-emergency needs including eye or ear infections, sore throats, sprains, sports injuries, and minor accidents.
Commitments
Awards & Accreditations
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Apple Maps/General aggregators: 2.5/5 (based on aggregate platform data) (not explicitly aggregated in search results beyond general mixed ratings)
Patients praise
- Some patients appreciate the thoroughness and care of specific providers
- Generally friendly and kind staff members noted by some patients
- Satisfaction with pediatric care services
Common complaints
- Difficulties with appointment scheduling and cancellations
- Long wait times for appointments and in-office waiting times
- Concerns regarding staff communication and responsiveness to complaints
- Occasional negative experiences with provider bedside manner or professionalism
"Takes forever to get an appointment then they cancel it without giving any notice... After filling a complaint no one ever followed up."
— LocalityBiz user review"Alexa Allard NP is a beyond wonderful provider. She is so smart, thorough and attentive. Great bedside manner, She really cares. Very happy I found her."
— LocalityBiz user review"I went there in 2025. the provider was extremely demeaning talked to me like I was a drug addict because I had anxiety. never again."
— Apple Maps user reviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Growth, Challenges and a Sense of Purpose at Wood… | Wood River Health — Feb 4, 2026
- Growth, challenges and a sense of purpose at Wood River Health | Daily-news-alerts | thewesterlysun.com — Jan 24, 2026
- Wood River Health Staff and Partners Interviewed… | Wood River Health — Aug 8, 2025
- Tower Street project among federal funding recipients | Daily-news-alerts | thewesterlysun.com — Feb 14, 2026
- Growth, challenges and a sense of purpose at Wood River Health | Daily-news-alerts – FitHealthX — Jan 26, 2026
Information sourced from the clinic's website as of July 11, 2026.
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