Westerly Hospital | Yale New Haven Health
Urgent Care • Westerly, RI • Since 1925
About
Westerly Hospital is a nonprofit, community hospital in Westerly, Rhode Island, founded in 1925. It operates 125 beds and offers specialized urologic and orthopedic care, serving southern Rhode Island. The hospital is part of the broader Rhode Island healthcare network but is independently owned, with main headquarters at 25 Wells Street, Westerly, RI. Key details: - Type: Nonprofit hospital - Location: Westerly, Rhode Island - Beds: 125 - Opened: 1925 - Services: Urology and orthopedics (among general hospital care) - Revenue/Size: Approximately $25 million annual revenue; about 190 employees - Contact: 401-596-6000; communityrelations@westerlyhospital.org - Relationship to Yale New Haven Health: Not explicitly stated as part of Yale New Haven Health, but there is a contextual link mentioning Jeanette Vertentes’ cancer care at Westerly and Yale New Haven Hospital, indicating patient access or coordination between Westerly Hospital and Yale New Haven Health for certain services.
Clinic Type
Urgent Care
Address
25 Wells Street, Westerly, Rhode Island 02891, US
Phone
+8606503848
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Opening Hours
Not published — contact the clinic to confirm hours.
Emergency Care
Emergency and Urgent Care wait times available; 24/7 emergency department and urgent care services across Yale New Haven Health System
Services Offered
Insurance & Payment
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Languages Spoken
Social Media
Photos

What Patients Say
Overall sentiment across review platforms: mixed
- CMS/Medicare.gov: 5 out of 5 stars (CMS Overall Star Rating) (N/A)
- Birdeye: 3.1 out of 5 stars (285 reviews)
- Healthgrades: 76% Patient Experience Rating (N/A)
Patients praise
- High overall patient satisfaction in formal surveys
- Commendation of nursing staff and doctor competence by some patients
- Praise for hospital cleanliness and facility maintenance
- Positive ratings on patient recommendation metrics compared to national averages
Common complaints
- Reports of unprofessional or dismissive bedside manner from some staff
- Complaints regarding wait times and administrative issues with appointment scheduling
- Concerns about diagnostic accuracy in the emergency department
- Negative experiences reported regarding mental health care services
"In the last 3 weeks I've been to Westerly hospital 3 times. I had 3 great experiences there and would recommend this hospital."
— Birdeye"I went to the emergency room for 6 hours for abdominal pain, they did a CT scan on me and told me I'm fine, i later went to a gastroenterologist and told me i have severe acute pancreatitis... I am shocked of what kind of care they give."
— MedicalRecords.comSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Westerly Hospital earns pediatric emergency medical services designation — Feb 23, 2026
- Hospital earns an 'A' in patient safety ratings | Daily-news-alerts | thewesterlysun.com — May 7, 2026
- Westerly Hospital gets an 'A,' again, for safety | Westerly | thewesterlysun.com — Nov 15, 2025
- Yale New Haven Health Hospitals Earn 'A' Hospital Safety Grades from The Leapfrog Group | New Haven, CT Patch — May 7, 2026
- Hundreds of Yale New Haven Health employees apply for early retirement — Aug 6, 2025
Information sourced from the clinic's website as of July 11, 2026.
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Wood River Health Services in Westerly houses its Express Care Clinic, part of the nonprofit Wood River Health organization. Key points: - Organization: Wood River Health (nonprofit hospital/healthcare provider) with locations in Hope Valley and Westerly, RI. - Express Care Clinic: Aimed at urgent, non-emergency care needs within the Westerly area as part of Wood River Health Services. - Overview: Wood River Health operates as a community-focused health system, growing with an expanded Hope Valley location and a broader service footprint that includes Express Care offerings. - Contact/locale: Westerly presence complements its Hope Valley HQ; main contact channels are through Wood River Health’s established lines. If you want specifics about hours, services covered by the Express Care Clinic, or how to book, I can pull those details if you’d like.
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