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About

UH Westshore Primary Care (Westlake, OH) is a primary care physician group within University Hospitals, serving Eastern Lorain and Western Cuyahoga counties. Key details: - Location: 5323 Meadow Lane Ct, Sheffield Village, OH 44035 (main), with additional offices in Westlake (Suite 301, 44145) and Avon (2535 Hale St, 44011). - Focus: Primary care and general health services; part of University Hospitals. - Size: 9 employees; annual revenue around $3.22M. - Contacts: Multiple local phone lines (e.g., 440-930-4955, 440-777-3500, 440-934-0276, etc.). - Categories: healthcare, primary care, physician group. - Industry/Ownership: Hospitals and Health Care; private, active. - Nearby/related: Linked with University Hospitals network; competitors include other Ohio primary care providers.

Clinic Type

Primary Care

Address

25651 Detroit Rd Ste 304, Westlake, OH 44145

Phone

1-866-844-2273

Email

employment@uhhospitals.org

Opening Hours

Monday–Friday 8:00 a.m. – 5:00 p.m.

Services Offered

  • Primary care
  • Family medicine
  • Routine checkups
  • Annual physical exams
  • Vaccinations
  • Health counseling
  • Sick/well visits
  • Care for adults

Team

  • UH Family Medicine Specialists (Westlake) — Location / Clinic

Insurance & Payment

Languages Spoken

FAQs

What are the clinic hours?

Monday: 8 a.m. - 5 p.m. Tuesday: 8 a.m. - 5 p.m. Wednesday: 8 a.m. - 5 p.m. Thursday: 8 a.m. - 5 p.m. Friday: 8 a.m. - 5 p.m.

Awards & Accreditations

  • Gold+ Target: BP Award (3rd consecutive year) for hypertension management
  • Gold Target: Type 2 Diabetes Award (4th consecutive year) for diabetes care
  • Gold+ Target: BP Award for consistent, high-level performance in managing hypertension
  • Gold Target: Type 2 Diabetes Award for excellence in evidence-based care for patients with diabetes

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Vitals.com: Varies by provider (e.g., 3.6 to 4.4 out of 5 across various doctors) (8 reviews (BestProsInTown))
  • University Hospitals Official Portal: Generally high (e.g., 4.9 out of 5 for several providers) (Varies (e.g., 41 reviews for Dr. Natalie Thomas, 68 for Dr. Daniel Green))

Patients praise

  • Providers who listen to patient concerns
  • Friendly and caring staff
  • Effective communication and follow-up for appointments and reminders
  • High patient experience ratings for individual doctors on the official hospital portal

Common complaints

  • Long wait times for appointments
  • Complaints regarding bedside manner and professionalism of specific providers

"They are kind people who listen to their patients and work hard to deliver excellent care."

LocalityBiz reviewer

"I’ve been a patient here for 4 years now and there has not been a single visit where I’ve waited less than 45 minutes before seeing the actual Dr."

LocalityBiz reviewer

"Dr. John is really good at his work. He's calm and gentle with his patiences."

University Hospitals patient review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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