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Clinic Type

Primary Care

Address

38 Main Street, #300, Westlake, OH 44145

Phone

(216) 696-3876

Email

jbaaklini@metrohealth.org

Opening Hours

Saturday: Closed

Services Offered

  • Primary care
  • Allergy & Immunology
  • Ear, Nose & Throat (ENT)
  • Cancer care
  • Obstetrics & Gynecology
  • Pregnancy care
  • High-risk pregnancy
  • Lung & Respiratory care
  • Pain & Healing care
  • Pediatric care
  • Neurologic care (spine care)
  • Urology care
  • Express care
  • Pharmacists / Pharmacies
  • Heart & Vascular Center
  • Electrophysiology
  • Dermatology
  • Vaccinations (flu shots)
  • Laboratory tests & services
  • Nutrition counseling
  • Orthopedics
  • Care delivery / Home delivery of prescriptions
  • Care coordination / Get care at MetroHealth

Team

  • Dennis Auckley, Pulmonary, Sleep, and Critical Care — MD
  • Aaron Baker, Otolaryngology (Ear, Nose, Throat) — MD

Insurance & Payment

Insurance, Self-pay, Medicare, Medicaid, Commercial plans

Languages Spoken

FAQs

What services are offered at Westlake Health Center?

Medical services across primary care and specialty areas including ENT, pulmonary, dermatology, orthopedics, pediatrics, cancer care, women’s health, vaccination and lab services.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye (aggregating Google and Facebook reviews): 3.6 out of 5 stars (based on 94 reviews) (94 reviews total)
  • Healthgrades (The Hospital at Westlake Medical Center): 72% of patients would recommend (3% below national average) (HCAHPS survey data based)

Patients praise

  • Compassionate and caring nursing and medical staff
  • Effective treatment for pain and health conditions
  • Facility is described as clean and modern

Common complaints

  • Concerns regarding billing processes and unauthorized fees
  • Limited patient privacy in facility layout
  • Patient experience ratings slightly below national averages for specific measures

"They gave him the very best care we could have asked for."

Patient review via Birdeye

"Customer service is a joke."

Patient review via Birdeye

"I'd prefer a bit more privacy when I'm coming out of my..."

Yelp user review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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UH Westshore Primary Care (Westlake, OH) is a primary care physician group within University Hospitals, serving Eastern Lorain and Western Cuyahoga counties. Key details: - Location: 5323 Meadow Lane Ct, Sheffield Village, OH 44035 (main), with additional offices in Westlake (Suite 301, 44145) and Avon (2535 Hale St, 44011). - Focus: Primary care and general health services; part of University Hospitals. - Size: 9 employees; annual revenue around $3.22M. - Contacts: Multiple local phone lines (e.g., 440-930-4955, 440-777-3500, 440-934-0276, etc.). - Categories: healthcare, primary care, physician group. - Industry/Ownership: Hospitals and Health Care; private, active. - Nearby/related: Linked with University Hospitals network; competitors include other Ohio primary care providers.

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