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About

Summary: - Florida Urology Center is a private Hospitals and Health Care provider headquartered in Ormond Beach, FL, with 8 offices nationwide (8 locations across Florida, including Palm Coast, Port Orange, New Smyrna Beach, Orange City, and Ormond Beach). - The center emphasizes state-of-the-art facilities, a multidisciplinary team (board-certified physicians, nurses, certified surgical technologists, etc.), and a focus on education, clinical research, and comprehensive urological care. - It operates under U.S. Urology Partners and offers a range of urology services with modern diagnostic and therapeutic options, aiming to improve long-term health and comfort for patients. - Contact: main phone 386-673-5100; multiple Florida office addresses listed. - Notable relevance to the user query: The page describes Florida Urology Center’s capabilities and services, but there is no explicit information about a CareHarmony Chronic Care Management program or a connection to White Springs on the site excerpt. If you’re specifically seeking CareHarmony Chronic Care Management at Florida Urology Center in White Springs, this summary indicates that such program details aren’t provided here. You may want to contact the center directly or search for CareHarmony offerings at that location.

Clinic Type

Chronic Care Management

Address

Florida Urology Center (CareHarmony CCM program)

Phone

(386) 243-3420

Email

Opening Hours

Not published — contact the clinic to confirm hours.

Emergency Care

24/7 Care Coordinator Phone Line

Services Offered

  • Chronic Care Management
  • CareHarmony care coordination
  • Medicare chronic care management
  • care coordination between visits
  • support between appointments
  • care team coordination
  • phone line support
  • assistance with scheduling
  • medication management assistance
  • home health coordination
  • equipment coordination
  • care education resources
  • community resource connections
  • post-discharge follow-up coordination

Insurance & Payment

  • Medicare
  • Medicare Advantage (likely via CCM)
  • secondary or supplemental insurance may be covered

Program is covered by Medicare and subject to annual deductible and coinsurance (usually 20%). Secondary/supplemental plans may cover coinsurance; exact coverage varies by plan.

Phone-based enrollment contact, in-network billing

Languages Spoken

Pricing

  • Chronic Care Management is billed via Medicare; cost subject to deductible and coinsurance (usually 20%).
  • There may be no strings attached to opt-out.
  • Coordinated care services billed under CCM program

FAQs

What is Chronic Care Management?

A Medicare care coordination program to help patients manage two or more chronic conditions with monthly in-between-visit support.

Who is eligible?

To be eligible for the Chronic Care Management program you must be a Medicare beneficiary and have multiple (two or more) chronic conditions expected to last at least 12 months, or until end of life. If you are unsure if your conditions qualify, contact your primary care provider and they will be able to assist you further.

Do I have to be a Medicare member?

Yes. At this point the program is only being offered to Medicare patients.

What does this program cost?

The majority of Medicare patients have secondary insurance, which often covers Chronic Care Management (CCM) program copays. In instances where this isn't the case, CCM may be subject to a modest copay (usually 20%), as well as your deductible. It is best to review exactly what your insurance plan covers.

Why should I enroll?

Chronic Care Management extends your care outside of the four walls of your physician's practice to help you maintain the best possible health. You will be matched with a dedicated Care Coordinator and have access to help 24/7. A treatment plan (Care Pathway) will be created to plan for your ongoing care and to better address all your health-related issues. Your Care Coordinator will be there for you helping you navigate the healthcare system including scheduling appointments, helping with refills, and answering lingering questions. Your Care Coordinator acts as an extension of your doctor and helps your doctor monitor and adjust your care accordingly.

How do I enroll?

Give us a call at (386) 243-3420 to learn more about how you can benefit from this program and to gain answers to any questions you may have.

How do I opt out of the program?

With Chronic Care Management, there is no long-term commitment. You may opt out at any time by notifying us via phone, and you will be unenrolled at the end of the current month.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye: 4.7/5 (715 reviews)

Patients praise

  • Provides coordinated care and support for patients with chronic conditions
  • Offers proactive, 24/7 access to care coordination beyond standard office hours
  • Aims to help patients manage health more effectively between doctor visits
  • Partnered with established medical practices to deliver services

Common complaints

  • Concerns about unsolicited outreach ("cold calls") from the service
  • Perception of the service as unnecessary or a scam by some patients
  • Confusion regarding billing and potential out-of-pocket costs for Medicare beneficiaries
  • Limited perceived value of the monthly phone calls versus the billed costs

"I was called out of the blue and the only dr. they had listed for me had retired 6 months earlier. I asked if it was a scam. I had the "service" for 1 1/2 days before coming to my senses and stopping it."

Birdeye review of CareHarmony

"The "care" consisted of a monthly phone call asking a few questions that lasted for minutes and for which they billed Medicare over $150 per call."

Birdeye review of CareHarmony

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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White Springs, FL·Chronic Care Management

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White Springs, FL·Chronic Care Management

Chronic Care Management Program - MCR Health White Springs - About: MCR Health is a nonprofit, not-for-profit medical system serving Florida with 28+ centers and multiple services, including primary care and chronic disease management. They emphasize affordable, high-quality care and a collaborative care model. - Relevance to White Springs: The provided page highlights MCR Health’s broad footprint in Florida and chronic care services, but it does not mention a White Springs location or a dedicated Chronic Care Management (CCM) program specific to White Springs. - What you’ll likely find or verify elsewhere: - If MCR Health operates in White Springs, look for CCM details such as eligibility,60-minute initial assessments, care planning, monthly care coordination calls, medication management, and potential copay information. - Enrollment requirements (age, chronic condition criteria), participating providers, and how to enroll (phone, portal, or in-clinic). - Details on billing and reimbursement (Medicare/Medicaid) for CCM services, and any enrollment deadlines or cadence (monthly visits, 20–30 minute check-ins). - Quick takeaway: The general MCR Health CCM offerings are described by the organization, but there is no specific White Springs CCM program entry in the material provided. To confirm a White Springs CCM program, contact MCR Health directly or check for a White Springs location page and CCM enrollment details.

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