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Clinic Type

Chronic Care Management

Address

Phone

(239) 230-7087

Email

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

  • Chronic Care Management
  • CCM (Chronic Care Management)
  • Chronic Care Management services

Team

  • Galenus Group team, null — Provider group

Insurance & Payment

Languages Spoken

FAQs

What is Chronic Care Management (CCM)?

Chronic care management (CCM) includes a comprehensive care plan that lists health problems and goals, medications, other providers, community services, care needs, and information about your health. CCM explains the care you need and how the team will coordinate your care.

What can Galenus Group do if I agree to CCM?

If you agree to this service, your Galenus Group provider can prepare your care plan for you or your caregiver, help with medication management, and provide 24/7 access for urgent care needs. They also offer support when you go from one health care setting to another, review your medicines and how you take them, and help with other chronic care needs.

How do I learn more about CCM at Galenus Group?

To learn more about CCM and the chronic care management services available, call the Galenus Group office or book an appointment online today.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Tebra/General Practice platform: 4.8/5 (56 reviews (on one platform))

Patients praise

  • Professional and knowledgeable medical providers
  • Patients feel heard and valued by Dr. Castillo
  • High quality of medical care and attentiveness to health needs
  • Friendly and welcoming staff in clinical encounters

Common complaints

  • Front office staff communication issues
  • Difficulties in scheduling and reaching staff by phone
  • Occasional lack of responsiveness to administrative tasks like prescription refills
  • Perception of being rushed during consultations

"front office staff always seem like they hate their jobs, very unpleasant and horrible CS. Even when you call in, it is so hard to get ahold of them. And if you get ahold of them, they sound like zombies on the phone... I wish he [the doctor] would not rush through the consultation and actually listen to his patients a little more."

Galenus Group Patient Testimonials

"My experience with Dr. Castillo has always been very good. Been going to him for years. He makes sure I get all of my medical needs met. Makes sure I'm up to date with my tests. He is very easy to talk to. He's very attentive to what you have to say, courteous and friendly."

Galenus Group Patient Testimonials

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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Chronic Care Management Program - MCR Health White Springs - About: MCR Health is a nonprofit, not-for-profit medical system serving Florida with 28+ centers and multiple services, including primary care and chronic disease management. They emphasize affordable, high-quality care and a collaborative care model. - Relevance to White Springs: The provided page highlights MCR Health’s broad footprint in Florida and chronic care services, but it does not mention a White Springs location or a dedicated Chronic Care Management (CCM) program specific to White Springs. - What you’ll likely find or verify elsewhere: - If MCR Health operates in White Springs, look for CCM details such as eligibility,60-minute initial assessments, care planning, monthly care coordination calls, medication management, and potential copay information. - Enrollment requirements (age, chronic condition criteria), participating providers, and how to enroll (phone, portal, or in-clinic). - Details on billing and reimbursement (Medicare/Medicaid) for CCM services, and any enrollment deadlines or cadence (monthly visits, 20–30 minute check-ins). - Quick takeaway: The general MCR Health CCM offerings are described by the organization, but there is no specific White Springs CCM program entry in the material provided. To confirm a White Springs CCM program, contact MCR Health directly or check for a White Springs location page and CCM enrollment details.

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