Live
Read more

Clinic Type

Internal Medicine

Address

4027 N Oakland Ave, Shorewood, WI 53211

Phone

(414) 962-7477

Email

careers@ascension.org

Opening Hours

Not published — contact the clinic to confirm hours.

Emergency Care

If you are experiencing a life-threatening emergency, call 911 or go directly to the ER.

Services Offered

Team

  • Chelsea L Holtz — DO
  • Morgan H Markus — APNP
  • Mario Kapetsonis — MD
  • Charles R Spelich — DO
  • Lisa H Speidel — MD
  • Michael A Martella — DO
  • Michael A Brewer — DO
  • Lisa M Casey — DO

Insurance & Payment

Languages Spoken

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Ascension Official Site: 4.7/5 (402 reviews) for Dr. Mario Kapetsonis (402)
  • Ascension Official Site: 5.0/5 (653 reviews) for Dr. Jeffrey R. Maehl (653)
  • Ascension Official Site: 4.9/5 (352 reviews) for Dr. Michael P. Fetherston (352)

Patients praise

  • High satisfaction scores for individual physicians and practitioners
  • Patients generally report positive experiences with the medical care itself
  • Many individual providers hold high star ratings (often 4.5 to 5.0) from verified patients

Common complaints

  • Difficulty reaching office staff via telephone
  • Long wait times to speak with representatives or schedule appointments
  • Billing errors and disputes regarding surprise charges or insurance coverage
  • Lack of communication regarding provider changes or prescription renewals
  • Frustration with administrative and front-desk processes

"I’ve never had a worse experience with a physicians office. My provider left and no one said a word to me... These people could not care less about you or your needs."

LocalityBiz review of Ascension clinic

"The billing discrepancy caused Dan and Helen Lococo over six months of emails, calls and sleepless nights... The couple said the struggle to speak with someone who could justify the extra charges became increasingly frustrating."

Milwaukee Journal Sentinel investigative report

"It is our goal to comprehensively assess patients and provide thorough, compassionate care. Patient feedback is important to us, and we review any concerns brought to our attention."

Ascension statement in TMJ4 News report

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

More internal medicine clinics in Whitefish Bay

Whitefish Bay, WI·Internal Medicine

Summary: - Aurora BayCare Medical Center is a Green Bay, WI-based hospital and health care provider founded in 2001 with about 390 employees. - Primary location: 2845 Greenbrier Rd, Green Bay, WI 54311 (HQ). Additional office listed in Green Bay, WI. - Services focus on hospital/health care operations; key leaders include Chief Medical Officer and program directors, with a breadth of departments (medical, operations, education, etc.). - Notable details: employer rating 3.5/5 from 34 reviews; contact via healthwatch@aurorabaycare.com and +1 920 288 8000. - Relevant connections: multiple career paths and alumni moving to Aurora Health Care network; active use of tech and standard hospital systems (e.g., Cerner, McKesson, Siemens). Note: The user query mentions “Aurora Internal Medicine - Franklin, WI - 53132 - Aurora BayCare Whitefish Bay.” The page provided appears to be Aurora BayCare Medical Center in Green Bay, WI, not specifically Franklin, WI or Whitefish Bay. If you’re seeking information on an Aurora Internal Medicine location in Franklin or Whitefish Bay, please confirm the exact address or provide a link, and I’ll pull a precise summary.

VerifiedOnline bookingSince 2001
Whitefish Bay, WI·Internal Medicine

VerifiedOnline booking

See all internal medicine clinics in Whitefish Bay

Comparing your options?

See other internal medicine clinics in Whitefish Bay, or search the full directory by insurance, ratings, and more.

More Internal Medicine Clinics