Williamsburg Office | Colonial Behavioral Health
Mental Health • Williamsburg, VA
About
Colonial Behavioral Health (CSB) operates two offices in Williamsburg, Virginia (ZIP 23185) and serves as a mental health provider headquartered in Williamsburg. The organization has 16 employees and is active, with recent leadership including CAP® Allison Brody (Campaign Strategy Lead) and Patty Hartigan (Director of Crisis Services). CSB received a 2023 grant from the Virginia Department of Behavioral Health and Developmental Services. The company’s workforce is distributed across Medical, Consulting, Marketing, Administrative, and other departments, with staff spanning roles from Specialists to Directors. Notable alumni destinations include Carelon Behavioral Health, Elevance Health, and various healthcare and military-related facilities. The tech stack includes amp and UPS.
Clinic Type
Mental Health
Address
1651, 1657 and 1659 Merrimac Trail, Williamsburg, VA 23185
Phone
757-220-3200
OCRMail@hhs.gov
Opening Hours
Monday–Friday 8:00am–5:00pm; Evening hours upon request; 24/7 Crisis Services
Emergency Care
Crisis Services are Available 24/7
Services Offered
Insurance & Payment
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Cash, Credit Card
Languages Spoken
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Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Rehab.com (Merrimac Trail location): 2.37/5 (27 reviews)
- Rehab.com (Child & Adolescent Services): 3/5 (4 reviews)
- Recovered.org (Trustscore): 3.19/5 (Based on limited data)
Patients praise
- Professional staff and counseling services reported by some patients
- Positive staff sentiment regarding agency culture and career advancement opportunities
- High internal consumer satisfaction scores reported by the agency
- Broad range of services for various behavioral health and developmental needs
Common complaints
- Dissatisfaction with case management and care coordination
- Perceived lack of support or help during mental health crises
- Reports of inconsistent communication and scheduling issues
- Complaints regarding specific staff interactions or perceived incompetence
- Employee concerns about micromanagement and workplace environment
"Most of the staff is nice. Especially pharmacy and front desk. Excellent counseling services, professional staff, but they can't prescribe effective psych meds requiring you to find a doc who doesn't coordinate care with them."
— Rehab.com patient review"The worst place to go for anything mental health related. Incompetent staff. Did not offer any help in a mental health crisis situation."
— Rehab.com patient review"CBH has been my work home for just over 10 years... The management team takes the time to get to know the employees and make me feel like I am part of a big CBH family."
— Colonial Behavioral Health employee testimonialSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- News Briefs for Dec. 11 | Williamsburg Yorktown Daily — Dec 11, 2025
- $2 million in federal funding will support a one-stop health center in James City County — Feb 20, 2026
- Colonial Behavioral Health receives $2M for new integrated healthcare campus | WAVY.com — Feb 6, 2026
- Groundbreaking for New Williamsburg Behavioral Health Facility Takes Place on World Suicide Prevention Awareness Day | Williamsburg Yorktown Daily — Sep 11, 2025
- Agency serves 230+ Williamsburg residents for mental health and developmental needs every year — Feb 24, 2026
Information sourced from the clinic's website as of July 11, 2026.
More mental health clinics in Williamsburg
Ellie Mental Health RVA is a private mental health care clinic based in Glen Allen, Virginia (HQ) with 2 U.S. offices. They offer compassionate, personalized therapy delivered by local counselors/therapists and focus on reducing mental health stigma and improving access to high-quality services. Founded in 2022, the RVA location is part of a small, therapist-focused practice committed to human connection in therapy. For Williamsburg (New Town, VA), there is no direct listing or Williamsburg office noted in the provided details. If you’re seeking Ellie Mental Health services specifically in Williamsburg, consider contacting the RVA HQ or visiting their site for potential referrals or nearest location options. Key details: - Name: Ellie Mental Health - RVA (Glen Allen / Short Pump HQ) - Industry: Mental Health Care; Type: Privately Held - Founded: 2022; Headquarters: Glen Allen, VA - Offices: 2 U.S. locations (Mechanicsville and Glen Allen) - Phone: 804-374-9484 - Website: elliementalhealth.com/locations/glen-allen-short-pump-va - Focus: Compassionate, personalized therapy; reducing stigma; strong human connection in therapy - LinkedIn: linkedin.com/company/ellie-mental-health-richmond-va
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