Laboratory Services - Berkshire Health Systems
Laboratory Services • Williamstown, MA • multiple laboratories across Berkshire County locations
About
Laboratory Services at Berkshire Health Systems (Williamstown area) provides comprehensive laboratory testing and related services as part of the BHS network. BHS offers lab services across multiple facilities, including in Pittsfield and Great Barrington, with integrated care through hospital labs and affiliated lab patient service centers. For Williamstown, you can expect access to routine and specialized lab testing connected to BHS’s 28 clinics and 51 offices, supported by 24/7 emergency care and ancillary services (imaging, cancer center, and telehealth) within the Berkshire County system. If you need details on Williamstown-specific lab locations or hours, contact Berkshire Health Systems directly or check their facility map for the Williamstown area.
Clinic Type
Laboratory Services
Address
Laboratory Patient Service Centers: 71 Hospital Avenue, First Floor, North Adams, MA 01247; 2 Park Street, Second Floor, Adams, MA 01220; 505 East Street, Suite 104, Pittsfield, MA 01201; 710 Stockbridge Road, Lee, MA 01238; 29 Lewis Avenue, Main Floor, Great Barrington, MA 01230; 780 Main Street, Great Barrington, MA 01230; 777 North Street, Ground Floor/Back Entrance, Pittsfield, MA 01201
Phone
413-395-7888
BHSPatientExperience@bhs1.org
Opening Hours
Mon – Fri: 7:30am-4:00pm (multiple patient service centers listed with similar hours)
Services Offered
Technology & Equipment
Insurance & Payment
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Languages Spoken
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FAQs
What services does Berkshire Health Systems Laboratory offer?
From routine blood and urine screenings to specialized services like flow cytometry, molecular biology, anatomic pathology, cytology, and more, with services including blood donation/Blood Bank, microbiology, clinical chemistry, toxicology, and hematology.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Facebook (Berkshire Health Systems | Pittsfield MA): 52% recommend (41 Reviews) (41 reviews)
- Birdeye (Berkshire Health Urgent Care): 4.0 (166 reviews)
Patients praise
- No direct laboratory-specific patient ratings/reviews for Williamstown were found in the provided sources
- Service information emphasizes advanced/modern lab capabilities and certified/trained staff
Common complaints
- No direct Williamstown laboratory patient review data found; available complaint/review content is for broader Berkshire Health Systems services and other departments (e.g., portal access, staffing tone)
- Patient rights policy indicates there is an internal grievance/complaint process (suggesting complaints may occur, but no specific lab complaints are provided)
"“Locked out of Berkshire Patient Portal since 8/7 after a failed password reset… Repeated calls and emails to support received no response.”"
— PissedConsumer review page about Berkshire Health Systems"“Berkshire Health Urgent Care has a 4 star rating with 166 reviews.”"
— Birdeye reviews page (urgent care, not laboratory)Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Urgent Care Opening In Williamstown (Berkshire Health Systems) — Dec 12, 2025
- Berkshire Health Systems Urgent Care Opening Third Location in North Berkshire - Berkshire Health Systems — Dec 12, 2025
- Berkshire Health Systems to open new urgent care in Williamstown medical building | Northern Berkshires | The Berkshire Eagle — Dec 12, 2025
- New Williamstown urgent care center helps meet emergent need | WAMC — Dec 23, 2025
- Williamstown: BHS hosting Urgent Care North open house | Community News | The Berkshire Eagle — Jan 12, 2026
Information sourced from the clinic's website as of July 11, 2026.
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