Carlson Procare Physical Therapy
Physical Therapy • Windham, CT • Since 1983
About
Carlson ProCare offers physical therapy and wellness services across eight Connecticut locations, including Willimantic. The Willimantic office provides various physical therapy modalities and therapies, with Carlson ProCare serving Windham County residents for orthopedic rehabilitation, sports rehabilitation, vestibular therapy, postoperative therapy, and related wellness services. The company emphasizes a long-standing presence (over 30 years) in CT and operates a Willimantic location among its eight CT offices.
Clinic Type
Physical Therapy
Address
1589 W Main St, Suite 70, Willimantic, CT 06226
Phone
(860) 456-2232
support@carlsonprocare.com
Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
Technology & Equipment
Insurance & Payment
—
Credit/debit, Insurance/Billing
Languages Spoken
Awards & Accreditations
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Google My Business: 3/5 (Windham Hospital/Hartford HealthCare Rehabilitation Network) (8 (Google My Business))
- Healthgrades: 4.2 stars (average for the area) (78 specialists/listings)
- Carlson ProCare (self-reported): Not explicitly numbered, but claims over 850 five-star reviews (850+)
Patients praise
- Knowledgeable and compassionate physical therapists
- Professional and welcoming atmosphere at certain locations
- Effective and helpful rehabilitation plans
- High volume of positive reviews at private clinics like Carlson ProCare
Common complaints
- Difficulty scheduling recurring appointments or long wait times between sessions
- Issues with billing and charges for short sessions
- Complaints about unprofessional or rude administrative/reception staff
- Occasional reports of feeling ignored or receiving impersonal care
"The physical therapists and staff are wonderful. The problem is, and it is big, that you can schedule your 1st appointment and then may not get s an another for 2-3 weeks."
— Hartford HealthCare Rehabilitation Network Patient Review"Although I had more than one physical therapist, they all knew my therapy plan and were compassionate, knowledgeable and willing to listen to my input."
— Carlson ProCare Patient Review"Watch out for their billing. Will add as many charge codes as possible using the minimum time for the code."
— Windham Hospital Rehabilitation Network Patient ReviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Dr. Laila I. Knio, MD - Psychiatrist in Norwich, CT — May 14, 2026
- Vera R. Killian, PT - Physical Therapist in Mansfield Center, CT — May 14, 2026
- Dennis Roman, PT - Physical Therapist in Wethersfield, CT — Jun 11, 2026
- Sarah H. Simons - Physical Therapist in Westbrook, CT — May 14, 2026
- Aleta Naujunas — Jul 1, 2026
Information sourced from the clinic's website as of July 11, 2026.
More physical therapy clinics in Windham
Windham Hospital is a private, nonprofit community hospital in Willimantic, Connecticut (112 Mansfield Avenue). Opened in 1933, it is part of Hartford HealthCare and serves as a local healthcare system offering a range of services, including cardiology, emergency, imaging, orthopaedics, and women’s health. For physical therapy-related care or appointments, you can contact the hospital at 860-456-9116 or visit windhamhospital.org.
- Hartford HealthCare (HHC) is a nonprofit health system based in Hartford, CT, with a broad statewide footprint in Connecticut. - It operates a large network including world-class hospitals, behavioral health, multispecialty physician groups, urgent and virtual care, surgery centers, home and senior care, rehabilitation, and mobile neighborhood programs. - Headquarters: Hartford, CT. Primary contact: socialmedia@hhchealth.org; main phone options include 860-263-4100 and 877-649-3288. - Focus: improving access, affordability, health equity, and excellence in care across communities; services span tertiary teaching hospitals to community hospitals and extensive outpatient and home-based care. For Windham Hospital details within HHC, consider visiting HartfordHealthCare.org or contacting central HHC lines for Windham-specific information.
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