Windham Hospital | Hartford HealthCare | CT
Physical Therapy • Windham, CT
About
Summary: - Hartford HealthCare (HHC) is a nonprofit health system based in Hartford, CT, with a broad statewide footprint in Connecticut. - It operates a large network including world-class hospitals, behavioral health, multispecialty physician groups, urgent and virtual care, surgery centers, home and senior care, rehabilitation, and mobile neighborhood programs. - Key scale: about 500 locations in 185 towns/cities across Connecticut; ~44,000 colleagues; annual revenue around $5.4B. - Headquarters: Hartford, CT. Primary contact: socialmedia@hhchealth.org; main phone options include 860-263-4100 and 877-649-3288. - Focus: improving access, affordability, health equity, and excellence in care across communities; services span tertiary teaching hospitals to community hospitals and extensive outpatient and home-based care. - If your target is Windham Hospital specifically: Hartford HealthCare includes Windham Hospital in its network (Windham is part of the system’s Connecticut footprint), but detailed Windham Hospital services, departments, or direct Windham-specific programs aren’t itemized in the provided highlights. For Windham Hospital details within HHC, consider visiting HartfordHealthCare.org or contacting central HHC lines for Windham-specific information.
Clinic Type
Physical Therapy
Address
112 Mansfield Avenue Willimantic, CT 06226
Phone
860.456.2862
Elizabeth.Begley@hhchealth.org
Opening Hours
General 12:00-8:00 PM
Emergency Care
In an emergency: Call 911
Services Offered
Insurance & Payment
—
Languages Spoken
—
FAQs
Visiting Hours
General 12:00-8:00 PM; Maternity 12:00-8:00 PM; Critical Care Unit 24 Hours (2 visitors at a time); Ambulatory Care Unit 7:00-7:00 PM
Awards & Accreditations
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Internal Hartford HealthCare/CipherHealth reporting: 80% achieved "Very Good" overall patient experience rating
- The Leapfrog Group: 88% overall rating of facility (OAS CAHPS)
- Vivian Health: 3.3 out of 5 stars (7 reviews)
Patients praise
- Improvement in patient experience scores and leadership rounding initiatives
- Positive perceptions of staff helpfulness and teamwork in recent initiatives
- High performance in outpatient and ambulatory surgery patient experience metrics
- Thorough explanations and care reported in some patient experiences
Common complaints
- Long wait times and slow service in the Emergency Department
- Perceived lack of thoroughness or misdiagnosis in some cases
- Reports of rude or dismissive staff attitude
- Concerns about patient-to-nurse ratios
"Great ER experience. Thorough analysis and explanations."
— OpenGovNY review"This hospital is terrible!!! I have been three times and never again... the doctor was extremely rude and treated us like a bother!!"
— OpenGovNY review"Since implementing CipherRounds, Windham Hospital has seen consistent growth in patient satisfaction scores... Overall, their “Very Good” scores reached an impressive 80%."
— CipherHealth Case StudySynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- CHA and DPH Award Backus and Windham Hospitals for the Community Health Case Management Program | Connecticut Hospital Association | CHA — Jun 12, 2026
- Windham Hospital gets new MRI machine | News | thechronicle.com — Feb 11, 2026
- Windham Hospital Gets Major Kudos For Safety, Patient Experience In New Report | Mansfield, CT Patch — Mar 12, 2026
- Windham Hospital clerical and technical workers vote to oust union — Apr 9, 2026
- Eastern Connecticut State University and Hartford HealthCare Launch State-of-the-Art Nursing Lab to Build the Future of Healthcare Workforce — MetroHartford Alliance — Oct 2, 2025
Information sourced from the clinic's website as of July 11, 2026.
More physical therapy clinics in Windham
Carlson ProCare offers physical therapy and wellness services across eight Connecticut locations, including Willimantic. The Willimantic office provides various physical therapy modalities and therapies, with Carlson ProCare serving Windham County residents for orthopedic rehabilitation, sports rehabilitation, vestibular therapy, postoperative therapy, and related wellness services. The company emphasizes a long-standing presence (over 30 years) in CT and operates a Willimantic location among its eight CT offices. If you’re seeking a Willimantic-based PT provider, Carlson ProCare is a primary option within the Windham area.
Windham Hospital is a private, nonprofit community hospital in Willimantic, Connecticut (112 Mansfield Avenue). Opened in 1933, it is part of Hartford HealthCare and serves as a local healthcare system offering a range of services, including cardiology, emergency, imaging, orthopaedics, and women’s health. The hospital operates as a 130-bed facility with approximately 110 staff and about $4M in annual revenue. For physical therapy-related care or appointments, you can contact the hospital at 860-456-9116 or visit windhamhospital.org.
Comparing your options?
See other physical therapy clinics in Windham, or search the full directory by insurance, ratings, and more.