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Clinic Type

Primary Care

Address

North Carolina (regions including Greensboro, Hickory, Clemmons, Winston-Salem, and more)

Phone

336-716-WAKE (9253)

Email

MedicalRecordsROI@advocatehealth.org

Opening Hours

Mon - Fri: 8 am - 5 pm

Telehealth

Available (telehealth primary care, immediate virtual care)

Emergency Care

Available via local emergency departments; no appointment necessary for urgent/emergency care

Services Offered

  • Primary Care
  • Internal Medicine
  • Family Medicine
  • Pediatrics
  • Preventive Medicine
  • Treatment of illnesses and injuries
  • Chronic disease management
  • Immunizations
  • Diet and nutrition guidance
  • Coordinated referrals to specialists
  • Online appointment scheduling
  • MyWakeHealth patient portal
  • Telehealth options
  • Immediate virtual care
  • Outpatient clinics
  • Electronic medical records
  • Care coordination across specialties

Insurance & Payment

Languages Spoken

FAQs

What services does primary care include?

Preventive care, chronic disease management, diagnosis and treatment of illnesses and injuries, immunizations (including flu and COVID-19), prescriptions, diet and nutrition guidance, and coordinated referrals to specialists.

If you are a new patient, how can I make an appointment?

You can request an appointment online or call 336-716-WAKE (9253).

If you are an existing patient, how can I schedule an appointment?

Schedule through myWakeHealth or call your clinic directly.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Novant Health provider profiles: 4.9/5 stars (Varies by provider (35-484 ratings))
  • Birdeye (Atrium Health Primary Care One Health): 4.5/5 stars (57 reviews)
  • The Children's Clinic of Winston-Salem website: 5.0/5 stars (6 ratings)
  • Birdeye (Novant Health Gateway Family Medicine): 4.4/5 stars (275 reviews)

Patients praise

  • Providers described as caring, attentive, and professional
  • Staff often praised for being friendly and helpful in specific interactions
  • Appreciation for thorough explanations and being listened to during appointments
  • Some practices noted for ease of scheduling or providing personalized, holistic care

Common complaints

  • Difficulty scheduling timely appointments or long wait times for sick visits
  • Poor communication regarding prescriptions, medical history, or insurance/billing issues
  • Reports of staff being perceived as dismissive, condescending, or unknowledgeable
  • Concerns regarding billing practices or perceived excessive charges

"I love my doctor, she's the best and makes me feel like a person with health care needs, not a wallet"

Novant Health patient review

"With the departure of Dr. Massary, it is now almost impossible to get in to see a provider in less than 2 months."

Localitybiz review of Atrium Health Wake Forest Baptist Family Medicine

"Dr. Brown and her team are truly amazing. We walk into the clinic and they instantly make us feel welcome. The individualized care provided is something that is hard to find in larger practices"

The Children's Clinic of Winston-Salem patient review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

More primary care clinics in Winston-Salem

Winston-Salem, NC·Primary Care

VerifiedOnline booking
Winston-Salem, NC·Primary Care

Novant Health is a nonprofit, four-state integrated health system headquartered in Winston-Salem, NC. It operates 850+ locations (more than 700 physician clinics and urgent care centers, outpatient facilities, and hospitals) with 40,000+ employees and about 7 million annual patient visits. The organization was formed in 1997 and now serves the Southeast U.S. through a network of physicians, clinics, and medical centers, offering services in primary care, cardiology, orthopedics, pediatrics, neurology, maternity, virtual care, and more. For adult primary care in Winston-Salem, you can expect access via Novant Health’s local clinics and physician groups in the Winston-Salem area, including primary care services at affiliated offices. For Miller Street specifically, contact Novant Health Winston-Salem locations or use the official site to locate the closest Miller Street affiliated primary care clinic and scheduling options.

VerifiedSince 1997

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