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Clinic Type

Primary Care

Address

2668 Peters Creek Pkwy, Winston-Salem, NC 27127

Phone

(888) 812-1183

Email

Opening Hours

Seasonal/weekday hours not fully specified; Our Medicare doctors are available from 8am-5pm, Monday to Friday

Telehealth

Available (in-person, phone, and video visits)

Services Offered

  • Primary care
  • Chronic condition care
  • Wellness & preventive care
  • Immunizations
  • Laboratory testing services
  • Care coordination
  • Preventive care planning
  • Mail-order prescriptions
  • In-person/phone/video visits

Technology & Equipment

  • In-center lab and testing services (Urinalysis, Metabolic panel, A1C, Lipid panel)
  • COVID-19 testing

Team

  • Oak Street Health Winston-Salem Team, MDs/DOs; advanced practice providers — Primary care physicians and care teams

Insurance & Payment

  • Original Medicare Part A
  • Original Medicare Part B
  • Medicare Advantage plans (most)
  • Medicare Supplement (Medigap) plans
  • Original Medicare
  • Medicare Part A
  • Medicare Part B
  • Medicare Supplement/Medigap
  • Medicare Advantage
  • Medicare-Medicaid

Medicare-focused primary care with various Medicare plan acceptances; verify specific plan acceptance with clinic

Waitlist booking online for new patient appointments (limited availability), appointment-based payments when booking, payment discussions with staff, Medicare

Languages Spoken

  • English
  • Spanish (es/clinics pages)

Current Offers

New patient welcome — null

FAQs

Is the Winston-Salem clinic accepting new patients?

Yes, but a limited number of appointments are available to book online; join the waitlist.

Where is Oak Street Health Winston-Salem located?

The Winston-Salem clinic is at 2668 Peters Creek Pkwy in Winston-Salem, North Carolina.

What are the hours of operation at the Winston-Salem primary care clinic?

Our Medicare doctors are available from 8am-5pm, Monday to Friday.

What insurance does Oak Street Health Winston-Salem accept?

Our Winston-Salem location accepts all forms of Medicare, including Original Medicare Part B, select Medicare Advantage plans, Medicare Supplement or Medigap plans and Medicare-Medicaid Plans. Call us at (888) 812-1183 to see if we accept your specific insurance.

Awards & Accreditations

  • Selected by AARP as the only primary care provider to carry the AARP name

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Oak Street Health Winston-Salem: 4.66 out of 5 stars (413 ratings)
  • Atrium Health Primary Care One Health Family Medicine: 4.5 out of 5 stars (57 reviews)

Patients praise

  • Physicians and nurse practitioners described as caring, attentive, and knowledgeable
  • Thorough clinical evaluations and clear communication by some providers
  • Welcoming office staff at some locations
  • Short wait times reported at certain clinics

Common complaints

  • Long wait times and scheduling issues
  • Rude or unprofessional front desk and administrative staff
  • Concerns about billing accuracy and insurance communication
  • Dissatisfaction with the thoroughness of patient history reviews and communication of medical information
  • Difficulties in getting timely responses to patient inquiries or complaints

"Dr. Mike is absolutely the best caring doctor I have ever been to. He listens to your concerns. He does not rush you. He explains everything to where you understand."

Complete Primary Care Review

"I had my last visit today due to poor care and unprofessional behavior. The minimum expectations are to know your patient’s history and good communication regarding care, medications, concerns, etc. None of these have been met over several visits."

Novant Health Gateway Family Medicine Review

"I am 90 years old and in the last five years I’ve had two other primary doctors that showed very little concern and during that time I had three very serious illnesses. It is so refreshing to find a young doctor who shows compassion for the elderly."

Novant Health Salem Family Medicine Review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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Novant Health is a nonprofit, four-state integrated health system headquartered in Winston-Salem, NC. It operates 850+ locations (more than 700 physician clinics and urgent care centers, outpatient facilities, and hospitals) with 40,000+ employees and about 7 million annual patient visits. The organization was formed in 1997 and now serves the Southeast U.S. through a network of physicians, clinics, and medical centers, offering services in primary care, cardiology, orthopedics, pediatrics, neurology, maternity, virtual care, and more. For adult primary care in Winston-Salem, you can expect access via Novant Health’s local clinics and physician groups in the Winston-Salem area, including primary care services at affiliated offices. For Miller Street specifically, contact Novant Health Winston-Salem locations or use the official site to locate the closest Miller Street affiliated primary care clinic and scheduling options.

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