BayCare Medical Group Gessler Clinic - Primary Care Main (Winter ...
Primary Care • Winter Haven, FL • Since 1997
About
Summary: BayCare Health System is a nonprofit health system based in Clearwater, Florida, operating 16 hospitals and numerous locations across the Tampa Bay and central Florida regions. It employs about 7,777 people and is among Florida’s largest hospital networks (third largest in Florida in 2023). Key leadership and roles span operations, patient services, medical staff, and care continuity. The system has a wide footprint with multiple offices including its HQ at 2985 Drew St, Clearwater. It provides a broad range of services through its hospitals and affiliated locations. Note: The provided extract does not specifically detail “BayCare Medical Group Gessler Clinic - Primary Care Main (Winter ... Winter Haven).” If you need information about that particular clinic within BayCare Medical Group, I can search or summarize any available details for that location.
Clinic Type
Primary Care
Address
635 First St. N.
Phone
(863) 294-0670
finassist@baycare.org
Opening Hours
Monday-Friday 8:00am - 5:00pm
Website
https://baycare.org/locations/b/baycare-medical-group-gessler-clinic-primary-care-main-winter-haven
Emergency Care
Emergency care not specified
Services Offered
Insurance & Payment
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Languages Spoken
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FAQs
What services are offered at BayCare Medical Group Gessler Clinic - Primary Care Main (Winter Haven)?
Our board-certified providers treat children, adolescents and adults for all primary care needs. Services include acute illness care, annual physical exams, diabetes management, heart conditions, high blood pressure treatment, hypertension, osteoporosis, physical exams, preventative medicine, and well woman exams.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Yelp, Yahoo Local, Apple Maps, BestProsInTown: 2.0-2.1/5 on various platforms (~25 to ~123 reviews depending on platform)
Patients praise
- Some individual physicians are highly regarded and caring
- Professional and dedicated nursing staff in certain departments
- Some phlebotomists praised for exceptional service
Common complaints
- Difficulty reaching staff by phone and scheduling appointments
- Billing issues including unexpected costs and collections concerns
- Long wait times for appointments and during visits
- Poor communication and professionalism regarding referrals
- Concerns over perceived decline in quality of care and staff turnover since BayCare acquisition
"I would give zero stars if I could. Gessler Clinic has been completely unprofessional and negligent with my referral."
— Yelp Review"Gessler clinic doesn't answer the phone. After being on hold for forty minutes, you're told to leave your number and they will call back. They never called back"
— WebMD Review"Gessler Clinic is a healthcare facility that has generally provided great care, though there have been some communication issues and staff turnover in the past."
— BestProsInTown Review SummarySynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Jennifer M. Keill, APRN - BayCare — May 15, 2026
- Crystal E. Ingle, APRN - BayCare — Nov 1, 2025
- Lara L. Devero-Williams, APRN — Oct 25, 2025
- Valdeja Holton, APRN — Aug 30, 2025
- Michael L. Keown, MD — Dec 3, 2025
Information sourced from the clinic's website as of July 11, 2026.
More primary care clinics in Winter Haven
Central Florida Health Care (CFHC) is a nonprofit primary care network headquartered in Winter Haven, FL, founded in 1972. It operates 7 offices across central Florida, including Winter Haven, Lakeland, Avon Park, and Mulberry. CFHC offers a broad range of services: primary and chronic care, men’s health, dental, endocrinology, HIV & Hep C, nutritional counseling, diabetes education, ob/gyn, optometry, podiatry, and social services. The Winter Haven location at 47 5th Street NW serves as the HQ. CFHC emphasizes community health with multiple locations for accessible care and has active community partnerships (e.g., Winter Haven Chamber). Contact: info@cfhconline.org; phone numbers include 866-234-8534 and 863-291-5110.
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