Winter Haven Adult - Central Florida Health Care
Primary Care • Winter Haven, FL • Since 1972 • 1 location (Winter Haven Adult) locations
About
Central Florida Health Care (CFHC) is a nonprofit primary care network headquartered in Winter Haven, FL, founded in 1972. It operates 7 offices across central Florida, including Winter Haven, Lakeland, Avon Park, and Mulberry. CFHC offers a broad range of services: primary and chronic care, men’s health, dental, endocrinology, HIV & Hep C, nutritional counseling, diabetes education, ob/gyn, optometry, podiatry, and social services. The Winter Haven location at 47 5th Street NW serves as the HQ. CFHC emphasizes community health with multiple locations for accessible care and has active community partnerships (e.g., Winter Haven Chamber). Contact: info@cfhconline.org; phone numbers include 866-234-8534 and 863-291-5110.
Clinic Type
Primary Care
Address
1514 First Street North, Winter Haven, FL 33881
Phone
8662348534
billingdept@cfhconline.org
Opening Hours
Monday - Thursday 7:30 am - 6:30 pm; Friday 7:30 am - 5:30 pm; Saturday 8:00 am - 12:30 pm 1:30 pm - 5:00 pm
Services Offered
Technology & Equipment
Team
Insurance & Payment
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Languages Spoken
FAQs
New Patients call 866-234-8534 to schedule an appointment.
This is informational text indicating how to reach scheduling; exact FAQ format not provided.
Self-Scheduling is available for Established Patients only.
Indicates self-scheduling option is limited to established patients.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Vitals: 4.3/5 (practice average)
- Healthgrades: 1/5 (example)
Patients praise
- High-quality and attentive care from specific providers like Dr. Andrea Francis and Dr. Diane Mageau
- Professional and excellent treatment reported by some patients
- General satisfaction with the clinic's role as an accessible community health center
Common complaints
- Inconsistent communication and delays in prescription/refill authorizations
- Administrative issues including billing errors and scheduling difficulties
- Reports of rude or unhelpful staff and clinician behavior
- Frustration with limited time per visit and policies restricting topics discussed
"I have to physically go to my doctor's office and wait for a receptionist or office manager to make sure that medications and prescriptions are called in weeks after my initial appointment... Nothing happens without my following up at regular intervals to make sure things happen."
— LocalityBiz review by Justin Engel"They don't bill correctly, so I ended up getting a bill for a wellness visit covered by insurance. Then it takes several months to correct... The nurse staff is beyond unpleasant, they were downright rude."
— Healthgrades reviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Yamira Bordas - Central Florida Health Care — Dec 10, 2025
- Lab - Central Florida Health Care — Sep 27, 2025
- Toi Davis Washington - Central Florida Health Care — Aug 11, 2025
- Dermatology - Central Florida Health Care — Sep 23, 2025
- Central Florida Health Care Opening Second Location in Mulberry — Apr 22, 2026
Information sourced from the clinic's website as of July 11, 2026.
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