Compassionate Care Hospice, an Amedisys Company
Hospice Care • Woburn, MA • Since 1982 • 1 location in Woburn, MA locations
About
Compassionate Care Hospice is an Amedisys company located in Woburn. Amedisys is a national home health, hospice, and personal care provider that has grown through multiple acquisitions, including Compassionate Care Hospice (acquired 2018). In 2024, Amedisys was acquired by UnitedHealth Group. If you’re seeking specifics about Compassionate Care Hospice in Woburn (services, contact, or status), this page confirms its association with Amedisys but provides limited local details; you may want to visit Amedisys’ site or contact Amedisys for exact Woburn location information and services offered at that location.
Clinic Type
Hospice Care
Address
800 West Cummings Park Suite 3100, Woburn, Massachusetts 01801
Phone
+1 781-935-5550
—
Opening Hours
24/7 availability
Emergency Care
24/7 accessibility
Services Offered
Technology & Equipment
Team
Insurance & Payment
Hospice costs are usually 100% covered by Medicare, Medicaid and private insurance for eligible patients.
Medicare, Medicaid, private insurance
Languages Spoken
FAQs
What is hospice care?
Hospice care provides comfort and quality of life for people facing a terminal illness, including nursing care, pain and symptom management, and emotional/spiritual support.
Do Medicare and insurance cover hospice care?
Yes. Hospice services are 100% covered by Medicare Part A. They are also covered by Medicaid in most states, as well as many other private or managed care insurances.
Awards & Accreditations
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye (Compassionate Care Hospice, an Amedisys Company): 3.3 / 5.0 (9 reviews)
- SeniorCare.com: 3.9 / 5.0 (Not stated)
- PlainProof (Medicare 5-star performance): Worse than average for Massachusetts and Middlesex County (5-star metrics) (Not stated)
- BBB (Compassionate Care Hospice, MA): Not provided (BBB not accredited) (Not stated)
Patients praise
- Compassionate, kind nursing and empathetic support
- Responsiveness to questions/changes in care (e.g., texting head nurse)
- Help with medication management and guidance through the hospice process
- Support for both patient and family (social workers/chaplain mentioned)
Common complaints
- Poor communication and lack of follow-up unless the reviewer called
- Inadequate staffing/availability (e.g., not meeting hospice nurse)
- Complaints on patient care issues such as medication errors/overdosing and missed visits/delays (non-Woburn/aggregate complaint site)
"“No communication unless I made a call, and even then, the follow up was not good at all… He was in hospice care 11 days and we never met the hospice nurse.”"
— Birdeye review excerpt (Compassionate Care Hospice, an Amedisys Company)"“The nurses were wonderfully compassionate and kind… We were very responsive and we were able to text the head nurse… often… Thanks also to Jen who handled our entry into hospice.”"
— SeniorCare.com review excerpt (Compassionate Care Hospice)"“Recurring customer complaints include medication errors and alleged overdosing. Poor office communication, missed visits, and delays…”"
— pissedconsumer.com complaint summary (Compassionate Care Hospice Reviews)Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Home Health Care Services in Wakefield, MA - Amedisys locations — Jul 13, 2025
- Working at Compassionate Care Hospice: 441 Reviews | Indeed.com — Aug 21, 2025
- [XLS] facility - Mass.gov — Aug 15, 2025
- Clinical Supervisor jobs near me in Boston, MA at Amedisys. — Jul 9, 2026
- Amedisys Care Transition Coordinator Review: Go somewhere else, you'll thank me. | Indeed.com — Dec 3, 2025
Information sourced from the clinic's website as of July 11, 2026.
More hospice care clinics in Woburn
Summary: The page describes Rockingham VNA & Hospice, now Beth Israel Lahey Health at Home, which provides in-home health and hospice services in eastern Massachusetts and Southern New Hampshire. It is a nonprofit, with headquarters listed as Exeter (though there are some inconsistent location notes). For contact, use the general phone number +1 603 772 2981 or visit bilhathome.org for more details. The site emphasizes its long-standing in-home care legacy and the availability of home health and hospice services. Note: If you specifically need contact information for BILH At Home in Woburn, the page above does not clearly list a Woburn contact. Consider visiting the official Beth Israel Lahey Health at Home site or calling the provided number to be directed to the Woburn location.
Comparing your options?
See other hospice care clinics in Woburn, or search the full directory by insurance, ratings, and more.