Behavioral Health Services | Wood River Health
Mental Health and Substance Use Treatment • Wood River, IL • Since 1976 • 1 (Hope Valley facility) locations
About
Wood River Health is a nonprofit health system with multiple Rhode Island locations (Hope Valley and Westerly). It provides comprehensive primary care, dental care, and behavioral health services, integrated to promote community well-being. Founded in 1976, it operates as a multi-site health center under Wood River Health Services, employing about 38 staff and generating around $13.1 million in annual revenue.
Clinic Type
Mental Health and Substance Use Treatment
Address
823 Main Street, Hope Valley, RI
Phone
401.539.2461 (group info), 401.387.4535 (MAT program contact)
email:hr@woodriverhealth.org
Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
Technology & Equipment
Team
Insurance & Payment
MAT program cost covered by Medicaid and by most private insurance companies
Medicaid, Private insurance, Sliding fee scale (via partner programs)
Languages Spoken
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FAQs
How can I contact for more information about the Behavioral Health Program groups?
Call 401.539.2461 or contact the staff member listed for each group.
Who can participate in the Men's Recovery and Support Group?
Adult men ages 18 and above seeking coping skills and recovery support. Contact Alex Johnson at 401.387.4578 or email Alex.Johnson@WoodRiverHealth.org.
Who can participate in the Women's Recovery Support Group?
Women in recovery; contact Sharon McGuinness at 401.387.4535 or email Sharon.McGuinness@WoodRiverHealth.org.
What is the Tobacco Cessation Program?
Open to current patients age 16 and above; provides support, behavioral health strategies, and medication recommendations with primary care support. Contact Penny Palazzo at 401.539.2461, Ext. 142 or email PPalazzo@WoodRiverHealth.org.
Is the NAMI Rhode Island virtual group open to all adults with mental health conditions?
Yes. Free and open to the public; participants do not have to be Wood River Health patients. Call 401.331.3060 or email Jeremiah@NamiRhodeIsland.org for Zoom/Dial-in link.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- LocalityBiz and similar business directory platforms: Varies significantly, ranging from 1-star to 5-star experiences (Multiple individual reviews across local business listing sites)
Patients praise
- Some providers are described as smart, thorough, and caring
- Friendly and kind administrative/support staff reported by some patients
- Comprehensive care approach through integrated health services
Common complaints
- Difficulty with appointment scheduling and long wait times
- Issues with office communication and phone responsiveness
- Concerns regarding bedside manner and patient-provider interactions
- Complaints about billing processes and lack of follow-up on concerns
"The provider was extremely demeaning talked to me like I was a drug addict because I had anxiety."
— Yelp user review"Overall horrible experience. Takes forever to get an appointment then they cancel it without giving any notice."
— LocalityBiz user review"Alexa Allard NP is a beyond wonderful provider. She is so smart, thorough and attentive. Great bedside manner, She really cares."
— LocalityBiz user reviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Growth, Challenges and a Sense of Purpose at Wood… | Wood River Health — Feb 4, 2026
- Washington County Receives Funds to Combat the… | Wood River Health — Sep 16, 2025
- National Health Center Week: 60 Years of Progress | Wood River Health — Jul 30, 2025
- Wood River Health staffers discuss impact of housing support on health outcomes at regional conference — Jan 12, 2026
- Wood River Health Staff and Partners Interviewed… | Wood River Health — Aug 8, 2025
Information sourced from the clinic's website as of July 11, 2026.
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