Wood River, IL - Chestnut Health Systems
Mental Health and Substance Use Treatment • Wood River, IL • Since 1973
About
Chestnut Health Systems is a nonprofit provider of addiction treatment, mental health services, and primary care. The Wood River, IL location is part of a 12-site US network headquartered in Bloomington, IL, with a broader reach including services such as housing and research in substance use and behavioral health. The Wood River address listed is 337 E Ferguson Ave, Wood River, IL 62095. Established in 1973, Chestnut operates 12 offices across the United States.
Clinic Type
Mental Health and Substance Use Treatment
Address
337 East Ferguson Ave
Phone
8.512.1919
csgermanis@chestnut.org
Opening Hours
Mondays-Fridays: 8:30 a.m. – 4:30 p.m. (as indicated on page)
Services Offered
Insurance & Payment
No patient denied services based solely on inability to pay (per page text)
Insurance, Medicaid, Medicare, Private pay, Possible self-pay (not explicitly stated)
Languages Spoken
Current Offers
New patient acceptance
FAQs
What are the clinic hours?
Mondays-Fridays: 8:30 a.m. - 4:30 p.m.
How can I contact for after-hours help?
For help after-hours, please call 618.512.1919.
Is the clinic accepting new patients for behavioral health treatment?
We’re accepting new patients for behavioral health treatment.
Commitments
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- alcohol.org: 3.4/5 (3)
- Detox.net: 2.2/5 (4)
- Birdeye (Aggregate): 3.3/5 (34)
Patients praise
- community-focused mental health services
- positive outcomes reported by some patients in recovery
Common complaints
- unprofessional behavior and poor communication
- concerns over medication-focused treatment approaches
- issues with insurance billing and appointment management
- poor staff interactions and lack of sensitivity toward family members
- long wait times and accessibility issues for housing and services
- facility cleanliness concerns
"Really unprofessional company who are not suited to deal with the mental health System... The last straw was when they cancelled an appointment for mistaking my Tricare for my Medicare."
— Alcohol.org review"Staff intentionally is condescending towards patients to try and hide their lack of training and credentials."
— Detox.net review"Chestnut put me on their housing waiting list then took me off when they claimed they could not reach me... I am now in an abusive relationship due to having no place to go."
— Birdeye reviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Wood River, IL - Chestnut Health Systems — Oct 22, 2025
- Chestnut Health Opens New Facility in Wood River | RiverBender.com — Nov 11, 2025
Information sourced from the clinic's website as of July 11, 2026.
More mental health and substance use treatment clinics in Wood River
Wood River Health is a nonprofit health system with multiple Rhode Island locations (Hope Valley and Westerly). It provides comprehensive primary care, dental care, and behavioral health services, integrated to promote community well-being. Founded in 1976, it operates as a multi-site health center under Wood River Health Services, employing about 38 staff and generating around $13.1 million in annual revenue.
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