Hospital for Behavioral Medicine: Psychiatric Help | Mental Health ...
Behavioral Health and Counseling • Worcester, MA • Since 2019
About
Hospital for Behavioral Medicine (HBM) is a private, Worcester-based behavioral health provider offering a full continuum of care for adolescents, adults, and seniors. Services include 24/7 crisis assessments, inpatient psychiatric care, day hospital, intensive outpatient programs (IOP), and partial hospitalization (PHP). They treat a range of conditions such as depression, bipolar disorder, schizophrenia, trauma, and other behavioral health concerns, using evidence-based modalities. Outpatient programs provide PHP (Mon-Fri 9a-2p) and IOP with similar therapeutic intensity. HBM operates 4 offices in the U.S. (Headquarters: 100 Century Dr, Worcester, MA) and has a presence in Turkey. Eligible for immediate stabilization services, crisis assessments, medication management, and various group therapies. The organization emphasizes inpatient stabilization, outpatient treatment, and transitional care after hospitalization.
Clinic Type
Behavioral Health and Counseling
Address
100 Century Drive Worcester, MA 01606
Phone
(844) 319-0000
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Opening Hours
Not published — contact the clinic to confirm hours.
Telehealth
Telehealth services are available via the site links
Emergency Care
24/7 access for screenings and mental health support
Services Offered
Insurance & Payment
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Languages Spoken
FAQs
Do you offer free screenings?
Yes, free screenings are available 24/7.
How to contact for immediate help?
Call the 24/7 line at (844) 319-0000.
Photos
What Patients Say
Overall sentiment across review platforms: negative
- Rehab.com and Treatment Seekers: 2.05/5 (Rehab.com); 1.8 stars (Treatment Seekers)" (88 reviews (Rehab.com))
Patients praise
- praise for some staff professionalism and compassionate care
- some patients found the environment supportive and helpful for managing medications
- facility is noted as clean by some reviewers
Common complaints
- allegations of poor staffing ratios and reliance on inexperienced staff
- concerns regarding patient safety, including incidents of assault and escapes
- reports of rude or uncompassionate staff behavior
- complaints about medication management and lack of communication regarding treatment plans
- ongoing state and federal investigations into facility practices and regulatory compliance
"Please don't go this Hospital ( PRISON, ) i just discharged from this Hospital... they didn't tell what medication they are giving and what they stopped."
— Rehab.com reviewer"I was there for a week impatient, it was hard to get used to at first but the staff were very kind and understanding. The food was good and had limited ..."
— Yelp reviewerSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Hospital for Behavioral Medicine names fourth CEO in six years — Nov 12, 2025
- WMass faces a shortage of inpatient psychiatric beds. How are area hospitals and care centers responding? — Mar 4, 2026
- Mass. nurses call for special hospital unit for court-involved psychiatric patients | WBUR News — Oct 16, 2025
- Forbo, Floor Gres and Armstrong in an acute care setting: Designer Forum — May 26, 2026
- Let’s Not Forget About Adolescent Mental Health | MiraVista Behavioral Health Center — Jul 15, 2025
Information sourced from the clinic's website as of July 11, 2026.
More behavioral health and counseling clinics in Worcester
Community Healthlink Inc. is a private, nonprofit behavioral health center based in Worcester, MA, serving Central and North/Central Worcester County. Founded in 1977, it operates as a multi-service organization focused on mental health, substance use, and homelessness services for adults, children, and families. It is a clinical partner of the University of Massachusetts Medical School and a member of UMass Memorial Health Care. Key details: - Headquarters: Worcester, MA - Services: Mental health, substance use, homelessness services - Population served: Adults, children, families - Size & finances: ~231 employees; about $42.8M annual revenue; $1.0M in total funding over 3 prior rounds - Affiliations: UMass Memorial Health Care; clinical partner to UMass Medical School - Contact: Main phone numbers include (800) 977-5555, 508-860-1000; address: 72 Jaques Ave, Worcester, MA 01610 - Website: communityhealthlink.org - Industry classification: Hospitals and Health Care; SIC NAICS codes 83/836, 62/623 If you’re looking for Worcester-based community behavioral health services, Community Healthlink is the local nonprofit provider partnering with regional health systems.
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