Rheumatology Clinical Care - UMass Chan Medical School
Rheumatology • Worcester, MA • Since 1962
About
Summary: UMass Chan Medical School in Worcester is a public academic health sciences center (part of the University of Massachusetts system) offering medical education, biomedical research, and public-service healthcare initiatives. The campus comprises the T.H. Chan School of Medicine, the Morningside Graduate School of Biomedical Sciences, and the Tan Chingfen Graduate School of Nursing, with a broader biomedical research enterprise and clinical care across Massachusetts. Key details: - Established: 1962; Location: Worcester, MA - Type: Public academic health sciences center (part of UMass) - Endowment: ~$207.5M (2018); Revenue: ~$1.0B; Employees: ~3,757 - Accreditation: NECHE - Leadership: Chancellor Michael Collins; President Marty Meehan - Students (approx.): Medicine 608; Biomedical Sciences 306; Nursing 192; MD/PhD 78 - Services: Medical education, clinical care, biomedical research, and public service - Contact/Website: umassmed.edu If you’re specifically seeking Rheumatology Clinical Care at UMass Chan Medical School, Worcester, this page confirms the institution houses a comprehensive medical school and affiliated clinical services, but for precise rheumatology clinic locations, schedules, physicians, and appointment options, please refer to the UMass Chan Medicine clinical services directory or contact the main switchboard.
Clinic Type
Rheumatology
Address
55 Lake Ave North, Worcester, MA 01655, US
Phone
Call: (508) 334-5224
dom@umassmed.edu
Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
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Insurance & Payment
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Languages Spoken
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Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- UMass Memorial Health Provider Portal: 4.9 out of 5 stars (aggregate across several UMass Memorial profiles)
- WebMD: 3.5 out of 5 stars (22 ratings and 3 reviews)
- Healthgrades: 4.6 out of 5 stars (7 reviews)
Patients praise
- High patient satisfaction with clinical expertise and detailed knowledge for complex conditions
- Physicians described as compassionate, thorough, and effective listeners by many patients
- Appreciation for providers who review medical history carefully and strive to refine therapies
- Some providers recognized for being highly effective and well-regarded for long-term care management
Common complaints
- Reports of being dismissive or rude during consultations
- Difficulties with office communication, such as lack of callbacks for medication refills
- Concerns about inadequate examinations or feeling rushed during appointments
- Frustration over being referred to mid-level providers (e.g., Nurse Practitioners) instead of seeing the physician
"Have been seeing Dr. Kay for years for SLE. Have been very happy with my care received and everyone in the clinic."
— WebMD review for Dr. Jonathan Kay"He is extremely compassionate , takes the time to listen and has the knowledge and devotion to continuously strive to refine my therapies... I would highly recommend him to anyone."
— Healthgrades review for Dr. William Traverse"I contacted this physician as she was recommended and closer than Boston. No full exam, she is too busy with other things and only to be pushed off to a Nurse Practitioner."
— Healthgrades review for Dr. Karen Salomon-EscotoSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Dr. Minna J Kohler, MD - Waltham, MA - Rheumatology — May 3, 2026
- From medical student to chancellor: David McManus charts UMass Chan’s next chapter — Jun 29, 2026
- UMass Chan’s community engagement efforts celebrated with distinguished classification — Jan 13, 2026
- UMass Chan medical students shape foster care clinic — Jan 14, 2026
- Worcester Free Care Collaborative Student Organization expands to meet community need for medical care — Dec 12, 2025
Information sourced from the clinic's website as of July 11, 2026.
More rheumatology clinics in Worcester
UMass Memorial Medical Center (Worcester, MA) is the flagship nonprofit academic medical center of UMass Memorial Health, offering advanced tertiary care in central and western Massachusetts. Key specialties include orthopedics and rheumatology, with nationally recognized orthopedic leadership and comprehensive services across trauma, emergency, primary care, pediatrics, heart and vascular, cancer, and diabetes care. The center hosts 800+ beds, 7,500 caregivers, and collaborates with UMass Medical School. It operates across three campuses and serves as a primary referral hub with a focus on patient outcomes, innovation, and highlighted specialties in orthopedics and related musculoskeletal care. Contact/locations primarily in Worcester, MA (55 Lake Avenue North; multiple Worcester addresses).
Summary: Suzanne Gilman, MD is a rheumatologist affiliated with Reliant Medical Group in Worcester, Massachusetts. She practices within the Reliant Medical Group Rheumatology department, part of the broader Hospitals and Health Care network headquartered in Worcester with multiple Central Massachusetts locations. For scheduling or more information, contact Reliant Medical Group at their Worcester offices or main phone lines.
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