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About

UMass Memorial Medical Center (Worcester, MA) is the flagship nonprofit academic medical center of UMass Memorial Health, offering advanced tertiary care in central and western Massachusetts. Key specialties include orthopedics and rheumatology, with nationally recognized orthopedic leadership and comprehensive services across trauma, emergency, primary care, pediatrics, heart and vascular, cancer, and diabetes care. The center hosts 800+ beds, 7,500 caregivers, and collaborates with UMass Medical School. It operates across three campuses and serves as a primary referral hub with a focus on patient outcomes, innovation, and highlighted specialties in orthopedics and related musculoskeletal care. Contact/locations primarily in Worcester, MA (55 Lake Avenue North; multiple Worcester addresses).

Clinic Type

Rheumatology

Address

Rheumatology services site (multiple locations)

Phone

855-UMASS-MD (855-862-7763)

Email

volunteerservices@umassmemorial.org

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

  • Rheumatology
  • Orthopedics
  • Physiatry
  • Chronic disease management
  • Injections for arthritis and gout
  • Clinical trials
  • Patient education and lifestyle modification
  • Comprehensive rheumatology care

Team

  • Rheumatology physicians — Board-certified rheumatologists

Insurance & Payment

Languages Spoken

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • UMass Memorial Health Physician Directory: 4.9 out of 5 (based on 200+ ratings each for several rheumatologists) (multiple physicians with 200+ ratings)
  • WebMD Care: Ranges from 2.5 to 4.0 for specific orthopedic surgeons mentioned (11 to 23 ratings for listed examples)
  • U.S. News & World Report (specific orthopedic surgeon example): 5 / 5 (117 reviews)

Patients praise

  • many individual rheumatology and orthopedic physicians maintain high patient ratings (often 4.8-5.0 range)
  • some patients report positive experiences with doctors listening to concerns, explaining conditions clearly, and providing effective care

Common complaints

  • reports of billing issues and unexpected charges
  • concerns regarding long wait times and ineffective scheduling/communication
  • complaints about unprofessional or dismissive staff and physician bedside manner
  • dissatisfaction with the handling of sensitive medical results and patient treatment experiences

"Excellent doctor with good skills and a through approach to my problems. Couldn't ask for more."

Zheni Stavre, MD patient review (February 2026)

"This man should have his license revoked as he is - in my opinion - largely responsible for the death of my mother... his lack of professionalism and normal human concern are definitely factors."

Dr. Daniel Mandell patient review (WebMD)

"Unfortunately I can not give less than 1 star, they cancelled my wife's schedule waiting for 1 year, reschedule after 6 months when we showed up after confirming that appointment they said there is no appointment... secretary from Dr Tara N. Kumaraswami, MD is very rude, unprofessional."

Birdeye patient review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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