Addiction Treatment Center Worcester | Rehab Center
Substance Addiction Recovery • Worcester, MA • Since 2017
About
Washburn House is a private addiction treatment center in Worcester, Massachusetts. Established in 2017, it offers technology-driven, trauma-informed clinical care for adults with substance use disorders and co-occurring mental health conditions. The program emphasizes a research-based approach to recovery, viewing substance use disorders as chronic brain conditions with potential for recovery. The center operates from its Worcester headquarters and maintains four office locations in the Worcester area. Contact: admissions@washburnhouse.com; 508-834-8599 or 800-717-3019.
Clinic Type
Substance Addiction Recovery
Address
Washburn House, Worcester, Massachusetts
Phone
508.834.8599
admissions@washburnhouse.com
Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
Team
Insurance & Payment
No specific private insurer list provided; mentions Medicaid acceptance and Medicaid verification process
Not specified, Medicaid verification available, No-hassle Medicaid coverage verification mentioned
Languages Spoken
Pricing
Current Offers
Rooted alumni program
FAQs
Is Medicaid accepted?
Yes, Washburn House accepts Medicaid and Medicaid Managed Care Plans; there is a no-hassle Medicaid verification process.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- AdCare Hospital (Aggregate/BotW/Recovery.com): 4.3/5
- AdCare Outpatient Facility (Birdeye): 4.7/5 (45 reviews)
- The Haven Detox (StartYourRecovery.org): 5/5 (252 reviews)
Patients praise
- Compassionate and dedicated clinical staff reported by many clients
- Effective detox and early recovery support programs
- Clean and comfortable facility environments in many instances
- Strong sense of community and peer support among residents
- Individualized treatment plans and holistic care approaches
Common complaints
- Complaints regarding medical neglect and lack of responsiveness to health concerns
- Concerns over facility atmosphere, some described as institutional or restrictive
- Issues with communication, billing clarity, and administrative processes
- Inconsistent quality of staff care and occasional unprofessionalism
"If I could give this place a 0 star I would. I had to pick my son up from here, because he started getting a really bad infection with his teeth... These people don't care and they treat you horrible."
— AdCare Outpatient Facility patient review"Staff is kind, caring and knowledgeable."
— The Haven Detox patient review"This place did save my life."
— Parsons Hill Rehabilitation & Health Care Center resident reviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Suboxone Clinic and MAT Program In Worcester, MA | CleanSlate — Jan 2, 2026
- 585 Lincoln Street - Worcester - Spectrum Health Systems, Inc. — Oct 3, 2025
- Recovery Centers of America Outpatient Services in Worcester is Now Open | Recovery Centers of America — Jun 29, 2026
- Alcohol Addiction Treatment Worcester MA | Rehab & Detox Programs — Dec 2, 2025
- Worcester Outpatient Rehab Center Opens On Elm Street | Worcester, MA Patch — Jun 25, 2026
Information sourced from the clinic's website as of July 11, 2026.
More substance addiction recovery clinics in Worcester
AdCare Hospital of Worcester is a private, for-profit substance abuse treatment hospital in Worcester, Massachusetts. It operates 114 inpatient beds with a range of outpatient services across Massachusetts and Rhode Island, and is the only private hospital in Massachusetts dedicated specifically to substance abuse treatment. The facility was opened in 1948 (formerly Doctors Hospital) and is owned by AAC Holdings, Inc. The hospital is Joint Commission accredited and has four offices in the United States, with its headquarters at 107 Lincoln St, Worcester. For contact, use commserv@adcare.com or call 1-325-335-6255 / +1-800-345-3552.
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