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About

AdCare Hospital of Worcester is a private, for-profit substance abuse treatment hospital in Worcester, Massachusetts. It operates 114 inpatient beds with a range of outpatient services across Massachusetts and Rhode Island, and is the only private hospital in Massachusetts dedicated specifically to substance abuse treatment. The facility was opened in 1948 (formerly Doctors Hospital) and is owned by AAC Holdings, Inc. The hospital is Joint Commission accredited and has four offices in the United States, with its headquarters at 107 Lincoln St, Worcester. For contact, use commserv@adcare.com or call 1-325-335-6255 / +1-800-345-3552.

Clinic Type

Substance Addiction Recovery

Address

AdCare Hospital, Worcester, MA

Phone

+1-866-739-7692

Email

Opening Hours

24/7 admissions; 24/7 medically-supervised detox

Emergency Care

Yes

Services Offered

  • Drug detoxification
  • Alcohol detoxification
  • Inpatient detox
  • Outpatient detox
  • Residential treatment
  • IOP (intensive outpatient)
  • Counseling (individual and group)
  • Relapse prevention
  • Aftercare planning
  • Alumni support groups
  • Family/resources
  • Medical supervision during detox
  • 24/7 admissions
  • Canine animal-assisted therapy
  • Nutrition meals program
  • Recreational activities
  • Psychiatric evaluation
  • Case management
  • Step-down programming

Team

  • Medical staff, Board-certified physicians and registered nurses — Team

Insurance & Payment

Credit or debit cards (Visa, Mastercard, American Express, Discover)

Languages Spoken

  • English

FAQs

How do you get admitted to AdCare Hospital?

We are here to help you with every step of the admissions process. Simply call us at any time 24/7 to speak to an admissions navigator who will help you check your benefits, discuss payment options, and arrange transportation.

Is intensive outpatient programming available at AdCare Worcester Outpatient?

Yes. We offer intensive outpatient programming at our AdCare Outpatient facility.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye (Aggregate): 4.3/5 (~1,228 (aggregate across platforms))
  • AdCare Outpatient Facility (Birdeye): 4.7/5 (45)

Patients praise

  • Caring and supportive staff members
  • Effective medically supervised detox experience
  • Helpfulness of therapy groups and counseling sessions
  • Positive impact on recovery journeys

Common complaints

  • Staffing shortages and perceived lack of responsiveness
  • Concerns regarding administrative handling of patient belongings
  • Complaints about the discharge process and lack of transition support
  • Negative experiences with communication from counselors and nursing staff
  • Reports of being denied admission or support based on insurance status

"The patience of the care team was worth going there. The staff was caring and understanding. Made my stay a lot more comfortable then other place I've been to."

Patient Review (Birdeye)

"I wouldn't advise anybody to go to advocate and expect to get results... it's just not the same."

Patient Review (Trupaths)

"If I could give this place a 0 star I would. I had to pick my son up from here, because he started getting a really bad infection... these people don't care and they treat you horrible."

Patient Review (Birdeye)

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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