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Clinic Type

Primary Care

Address

York, Maine

Phone

Email

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

  • Direct Primary Care
  • Menopause care
  • Perimenopause care
  • Family medicine

Team

  • Dr. Wax — Physician / Direct Primary Care provider
  • Pamela Lord-Voshell — Menopause care provider / Menopause Society Provider

Insurance & Payment

Languages Spoken

Current Offers

Joining waitlist / new patient welcome

FAQs

What is Direct Primary Care?

Direct access to providers with a membership model offering time with the doctor and minimized barriers.

How do I join?

Join Our Waitlist / Contact page for enrollment and next steps.

What Patients Say

Overall sentiment across review platforms: positive

  • Healthgrades (Dr. Kathryn Brokus): 4.0/5 star rating (based on 4 reviews) (4 reviews)
  • Yelp (York Hospital): 2.7/5 star rating (25 reviews)
  • Birdeye (York Hospital Family Medicine in Wells): 3.7/5 star rating (3 reviews)

Patients praise

  • highly personalized and attentive care in Direct Primary Care (DPC) models
  • doctors who take extra time, listen well, and explain clearly
  • excellent responsiveness and accessibility via direct text/phone in DPC practices
  • warm and supportive bedside manner among staff

Common complaints

  • reports of being detached, unrelatable, and dismissive in some traditional hospital-affiliated settings
  • occasional complaints of waiting periods in busy offices

"Dr Brokus truly cares about her patients and takes the extra time when needed. She promptly gets me in whenever I have a concern so I can avoid needless ER and urgent care visits."

Healthgrades/LocalityBiz review for Examined Life

"I have been seeing Jenna for almost two years and I am very impressed with how caring and professional she is. She takes as much time as needed to explain what is going on."

Birch Hill Health patient review

"I found this Dr. to be detached, unrelate-able and dismissive. I did not feel taken seriously or listened to."

Birdeye review for York Hospital Family Medicine in Wells

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

More primary care clinics in York

York, ME·Primary Care

York Hospital is a nonprofit, private healthcare system founded in 1906 and based in York, Maine. It operates 7 offices in southern York County, including the main campus at 15 Hospital Drive, York, ME, and additional locations in Wells. The hospital provides a wide range of services with specialties in breast care, cardiovascular care, emergency medicine, and imaging, along with a broad menu of primary care and medical services delivered through 17 physician practices in the region. Key points relevant to Primary Care and Internal Medicine: - Type: Nonprofit hospital with extensive primary care coverage across southern York County through multiple physician practices. - Service scope: Comprehensive medical services including primary care and internal medicine, supported by specialties such as cardiology, breast care, and imaging. - Locations: Main HQ at 15 Hospital Drive, York, ME, plus multiple sites in York and Wells to serve the community. - Governance/people: President & CEO Patrick Taylor; various medical and operational leaders to support patient care and internal medicine services. - Accessibility: Local community-focused care with a network of offices to provide convenient access to primary care and internal medicine services. If you’re seeking Primary Care or Internal Medicine at York Hospital, you’ll find a network of physician practices across southern York County connected to a larger hospital system offering inpatient, outpatient, and diagnostic services. For specific providers or to schedule, consider contacting the hospital or visiting their website for a list of primary care/internal medicine physicians and offices.

VerifiedSince 1906
York, PA·Primary Care

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York, PA·Primary Care

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York, PA·Primary Care

WellSpan Health is a nonprofit health system headquartered in York, PA, offering a broad range of primary care and specialty services across central Pennsylvania and northern Maryland. Core focus includes primary care, women's health, behavioral health, and integrated care within a value-based model. The system comprises more than 2,500 employed providers, 250+ locations, nine hospitals, and a large clinical network that supports wellness, preventive care, chronic disease management, and virtual/urgent care options. For primary care specifically, WellSpan emphasizes accessible, comprehensive care through its clinically integrated network, with services designed to keep patients healthy across the continuum of care. If you’re seeking a WellSpan primary care physician in York, you’ll find numerous locations and providers within the WellSpan Health system.

VerifiedOnline bookingSince 1880

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