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Clinic Type

Primary Care

Address

Phone

18005338762

Email

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

Team

  • Memorial Family Medicine at Susquehanna Trail — Location
  • UPMC Associates in Family Medicine — Location
  • UPMC Primary Care Rodney Road — Location
  • UPMC Primary Care White Rose — Location
  • UPMC Primary Care Whiteford Road — Location
  • UPMC Security Family Medicine — Location

Insurance & Payment

Languages Spoken

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye (UPMC Primary Care Rodney Road): 2.5/5 (36)
  • Birdeye (UPMC Primary Care White Rose): 2.9/5 (14)
  • UPMC Provider Official Reviews: ~4.8-4.9/5 (varies by provider (e.g., 58-302 reviews))

Patients praise

  • Many patients highly value their individual providers, frequently citing them as thorough, caring, and active listeners
  • High satisfaction with the clinical quality of care and professional expertise
  • Strong provider-patient rapport, with some patients following specific doctors across practices
  • Warm, professional, and knowledgeable medical staff

Common complaints

  • Issues with appointment scheduling and communication, including last-minute cancellations and long waits
  • Reports of poor customer service from some front-desk or administrative staff
  • Occasional patient frustration with provider accessibility or perceived rushing during appointments
  • Some concerns regarding billing or insurance coordination

"My visit with Dr. Shreve was the best doctor visit I've ever had. She was GREAT... She listens and cares."

UPMC Provider Review

"The rudest place I’ve ever been. Will not go back... Didn’t listen to anything I said."

Birdeye Review (UPMC Primary Care White Rose)

"No message or text to me. That Dr Johnson called in sick. I arrived at 9:15. This is when I found out.That the appointment was cancel. Very poor receptionist."

Birdeye Review (UPMC Primary Care Rodney Road)

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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