Emergency Care - Alameda Health System
Urgent Care • Alameda, CA • 3 (Highland Hospital, San Leandro Hospital, Alameda Hospital) locations
About
Emergency Care - Alameda Health System Alameda - Overview: Alameda Health System (AHS) is a nonprofit, patient- and family-centered health system serving the East Bay since 1864. It operates trauma and acute care facilities, including a regional trauma center and teaching hospital, with ongoing service expansion and community health programs. - Key facilities: Wilma Chan Highland Hospital Campus (regional trauma center and teaching hospital), John George Psychiatric Hospital, Fairmont Hospital (acute rehab and skilled nursing), San Leandro Hospital, Alameda Hospital, St. Rose Hospital (affiliated), and four neighborhood Wellness Centers in Oakland, Newark, and Hayward. - Emergency and trauma care: AHS emphasizes trauma care and emergency services across its facilities, with a focus on improving patient experiences and outcomes. - Locations: Main offices and hospitals in Oakland and Alameda, CA, including 1411 E 31st St, Oakland CA 94602; 350 Frank H. Ogawa Plz Ste 900, Oakland CA 94612; Alameda, CA. - Notable activity: Ongoing partnerships and affiliations to enhance emergency and acute care capabilities; recent coverage includes inpatient and ED treatment, hospital affiliations, and community health initiatives. If you’re seeking specific emergency department details (wait times, ED hours, or services at a particular campus), I can pull that out if you specify which Alameda Health System facility you mean (Highland, Alameda Hospital, San Leandro, St. Rose, etc.).
Clinic Type
Urgent Care
Address
1411 E 31st St, Oakland, CA 94602, US
Phone
510-437-4800
Volunteers@alamedahealthsystem.org
Opening Hours
Not published — contact the clinic to confirm hours.
Emergency Care
Yes
Services Offered
Insurance & Payment
—
Languages Spoken
—
FAQs
What is Urgent Care Clinic and when should I use it?
If you need treatment right away but it’s not a serious emergency, you can visit our Urgent Care Clinic.
Social Media
Photos








What Patients Say
Overall sentiment across review platforms: mixed
- Yelp: Average (varies by source, generally 3 out of 5 stars) (195 reviews (Yelp))
Patients praise
- Some patients report clean rooms and facilities
- Some positive feedback for individual doctors' communication and empathy
- A significant portion of patients express willingness to recommend the hospital
Common complaints
- Long wait times in the emergency department
- Poor communication from nursing and medical staff
- Slow response times to patient call lights or requests for assistance
- Billing disputes and concerns over costs
- Perceived lack of empathy or unprofessional behavior from staff
"I went to the ER a couple months ago for a medical emergency. I was in extreme discomfort and they had me wait for 5 hours with no access to a bed or a doctor."
— Apple Maps Review"The Emergency Room is a scam - avoid this place at all costs unless you want to be thousands of dollars in debt."
— OpenGovUK/Google Review"Overall, we had a positive experience and would recommend Alameda Hospital for labs or emergency care needs."
— Yelp ReviewSynthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].
In the News
- I spy the back of your eye: New retina cameras come to AHS emergency departments - Alameda Health System — Mar 18, 2026
- Healing continues at home with REACH - Alameda Health System — Apr 15, 2026
- Alameda Hospital Earns Top Rating From National Patient Safety Group — May 7, 2026
- Healthy Alameda: How to Navigate New Medicaid Rules in 2026 — Dec 9, 2025
- Alameda Health System recognized for BETA HEART® — Oct 1, 2025
Information sourced from the clinic's website as of July 10, 2026.
More urgent care clinics in Alameda
Carbon Health offers urgent and primary care services in Alameda, CA, featuring both in-person visits and telemedicine. Their model emphasizes a technology-first approach to streamline scheduling, intake, and documentation, with options for virtual urgent care, same- or next-day appointments, and integrated testing (including cold, flu, COVID) and treatment. As a nationwide network, Carbon Health provides primary care, urgent care, workplace health, and at-home/virtual care, supported by an emphasis on digital health tools, e-consents, and streamlined workflows for patients and clinicians. Key points: - Services: primary care, urgent care, virtual urgent care, on-site testing (cold/flu/COVID), workplace health, and at-home/virtual visits - Access: online scheduling, virtual care options, next-day turnaround - Model: technology-first, integrated care with streamlined administrative processes - Coverage: Alameda location as part of a broader U.S. network (headquartered in Sunnyvale, CA) If you’re specifically seeking care in Alameda, you can book online or contact Carbon Health for availability, pricing, and appointment options. Note: the company has publicly discussed financial restructuring (Chapter 11) as of Feb 2026, which may affect services or operations temporarily; verify current status and local clinic operations before visiting.
Alameda Alliance for Health is a nonprofit, public managed-care health plan serving Alameda County residents since 1996. It provides Alliance Group Care and Alliance Medi-Cal coverage to over 400,000 members, with a mission to make quality care affordable and accessible, especially for lower-income communities. The organization offers member services, a member portal (for ID cards and changing doctors), resources for members and providers (including COVID-19 resources), and contact options for inquiries. Headquarters: Alameda, CA. Key contact numbers and emails are available for member services and funding inquiries. The site includes updates and resources, including after-hours care information and telehealth options (e.g., Teladoc) referenced in member communications.
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