Urgent & Primary Care in Alameda, CA | Carbon Health
Urgent Care • Alameda, CA • Since 2015 • 1 location at Alameda Landing locations
About
Carbon Health offers urgent and primary care services in Alameda, CA, featuring both in-person visits and telemedicine. Their model emphasizes a technology-first approach to streamline scheduling, intake, and documentation, with options for virtual urgent care, same- or next-day appointments, and integrated testing (including cold, flu, COVID) and treatment. As a nationwide network, Carbon Health provides primary care, urgent care, workplace health, and at-home/virtual care, supported by an emphasis on digital health tools, e-consents, and streamlined workflows for patients and clinicians. Key points: - Services: primary care, urgent care, virtual urgent care, on-site testing (cold/flu/COVID), workplace health, and at-home/virtual visits - Access: online scheduling, virtual care options, next-day turnaround - Model: technology-first, integrated care with streamlined administrative processes - Coverage: Alameda location as part of a broader U.S. network (headquartered in Sunnyvale, CA) If you’re specifically seeking care in Alameda, you can book online or contact Carbon Health for availability, pricing, and appointment options. Note: the company has publicly discussed financial restructuring (Chapter 11) as of Feb 2026, which may affect services or operations temporarily; verify current status and local clinic operations before visiting.
Clinic Type
Urgent Care
Address
2690 Fifth St, Alameda, CA 94501
Phone
1-510-808-4922
support@carbonhealth.com
Opening Hours
Weekdays 11:00 AM – 7:00 PM; Wed 9:00 AM – 2:00 PM; other hours shown per service listings on site
Telehealth
Available (Virtual Urgent Care)
Services Offered
Insurance & Payment
Insurance details shown on site are general; confirm coverage at visit.
Credit/Debit Card, Medical Financing (if available), Cash (not specified)
Languages Spoken
FAQs
Commonly treated at this location
Annual physical exam; New patient - Establish care; Get care - Address health concern; UC Follow-up; General Follow Up; General Urgent Care Visit; Cold and flu symptoms; Drug Test; Urinary tract infection; STI test (STD test)
Social Media
Photos







What Patients Say
Overall sentiment across review platforms: mixed
- Zocdoc (Alameda Landing): 4.67/5 (46)
- Yelp (Alameda Landing): 2.1/5 (49)
- Yelp (Bridgeside Center): 2.9/5 (22)
- Solv (Alameda Landing): 4.5/5 (76)
Patients praise
- Professional and attentive medical staff (some providers cited as excellent listeners)
- Easy online reservation/booking system via app
- Generally clean and well-maintained facilities
- Efficient queue handling when appointments are booked in advance
Common complaints
- Inaccurate and frustrating billing practices, including surprise out-of-network charges
- Disorganized or slow patient processing during appointments
- Issues with persistent emails regarding insurance information after visits
"Inaccurate and frustrating billing practices. I was hit with surprise out-of-network bills for scheduled PCP visits... They ask you for a credit card to keep on file even though you have insurance. Then they charge your card months later to a year later."
— Yelp reviewer (Jenna C.)"He is on-time, thorough, patient and a great listener. I am never rushed with him. In addition, I appreciate the detailed discussions about lab followups..."
— Yelp reviewerSynthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].
In the News
- Elizabeth Morgan, PA - Physician Assistant in Martinez, CA — May 14, 2026
- On location in Berkeley, CA — Dec 3, 2025
- Carbon Health California deal settles lawsuit - Modern Healthcare — Jun 29, 2026
- Accessing care gets easier for Eastmont Wellness adult medicine patients - Alameda Health System — Mar 17, 2026
- Priscilla L. — Jul 1, 2026
Information sourced from the clinic's website as of July 10, 2026.
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