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About

Carbon Health offers urgent and primary care services in Alameda, CA, featuring both in-person visits and telemedicine. Their model emphasizes a technology-first approach to streamline scheduling, intake, and documentation, with options for virtual urgent care, same- or next-day appointments, and integrated testing (including cold, flu, COVID) and treatment. As a nationwide network, Carbon Health provides primary care, urgent care, workplace health, and at-home/virtual care, supported by an emphasis on digital health tools, e-consents, and streamlined workflows for patients and clinicians. Key points: - Services: primary care, urgent care, virtual urgent care, on-site testing (cold/flu/COVID), workplace health, and at-home/virtual visits - Access: online scheduling, virtual care options, next-day turnaround - Model: technology-first, integrated care with streamlined administrative processes - Coverage: Alameda location as part of a broader U.S. network (headquartered in Sunnyvale, CA) If you’re specifically seeking care in Alameda, you can book online or contact Carbon Health for availability, pricing, and appointment options. Note: the company has publicly discussed financial restructuring (Chapter 11) as of Feb 2026, which may affect services or operations temporarily; verify current status and local clinic operations before visiting.

Clinic Type

Urgent Care

Address

2690 Fifth St, Alameda, CA 94501

Phone

1-510-808-4922

Email

support@carbonhealth.com

Opening Hours

Weekdays 11:00 AM – 7:00 PM; Wed 9:00 AM – 2:00 PM; other hours shown per service listings on site

Telehealth

Available (Virtual Urgent Care)

Services Offered

  • Urgent care
  • Primary care
  • Virtual urgent care
  • Pediatrics
  • Workplace health
  • Cold/flu symptoms care
  • Annual physical exam
  • New patient - Establish care
  • General urgent care visit
  • UC follow-up
  • General follow-up
  • Drug test
  • Urinary tract infection
  • STI test (STD test)

Insurance & Payment

  • Carbon Health Insurance Pricing (in-network when applicable)
  • Other insurance accepted (not explicitly listed)

Insurance details shown on site are general; confirm coverage at visit.

Credit/Debit Card, Medical Financing (if available), Cash (not specified)

Languages Spoken

  • English

FAQs

Commonly treated at this location

Annual physical exam; New patient - Establish care; Get care - Address health concern; UC Follow-up; General Follow Up; General Urgent Care Visit; Cold and flu symptoms; Drug Test; Urinary tract infection; STI test (STD test)

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Zocdoc (Alameda Landing): 4.67/5 (46)
  • Yelp (Alameda Landing): 2.1/5 (49)
  • Yelp (Bridgeside Center): 2.9/5 (22)
  • Solv (Alameda Landing): 4.5/5 (76)

Patients praise

  • Professional and attentive medical staff (some providers cited as excellent listeners)
  • Easy online reservation/booking system via app
  • Generally clean and well-maintained facilities
  • Efficient queue handling when appointments are booked in advance

Common complaints

  • Inaccurate and frustrating billing practices, including surprise out-of-network charges
  • Disorganized or slow patient processing during appointments
  • Issues with persistent emails regarding insurance information after visits

"Inaccurate and frustrating billing practices. I was hit with surprise out-of-network bills for scheduled PCP visits... They ask you for a credit card to keep on file even though you have insurance. Then they charge your card months later to a year later."

Yelp reviewer (Jenna C.)

"He is on-time, thorough, patient and a great listener. I am never rushed with him. In addition, I appreciate the detailed discussions about lab followups..."

Yelp reviewer

Synthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 10, 2026.

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