Clinical Support Options CBHC - Athol - Mass.gov
Behavioral Health • Athol, MA
Clinic Type
Behavioral Health
Address
2033 Main St, Level 2, Athol, MA 01331
Phone
800-562-0112
info@csoinc.org
Opening Hours
Clinic Weekday Hours: Sunday 9:00 am-5:00 pm; Monday - Friday 8:00 am-8:00 pm; Saturday 9:00 am-5:00 pm
Emergency Care
Available 24/7/365
Services Offered
Insurance & Payment
—
Parking lot available.
Languages Spoken
—
FAQs
What services are offered?
Urgent Outpatient assessment and treatment; Diagnostic evaluations; Therapy for children, adolescents and adults; Child and Adult Psychiatry; Sexual abuse and trauma treatment for survivors and their families; Treatment for depression, anxiety, PTSD and general adjustment disorders; Group Therapy; Structured Outpatient Addiction Programs; Case Consultation and collaboration; Medication management; Intensive Outpatient Programs; Psychological testing and assessment.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: negative
- Birdeye: 1.8 out of 5 stars (24 reviews)
Patients praise
- Initial appointments sometimes go well
Common complaints
- Poor communication and unresponsiveness (missed calls, canceled appointments)
- Staff turnover and lack of consistency in care
- Issues with medication management
- Unprofessional staff interactions
- Low staffing levels impacting service quality
"This pace has become a zoo, no one knows what they are doing here any more... I would recommend going some where else."
— Birdeye review (Sharon T.)"Was a pretty awful experience overall, I was waiting for them to get back to me in so many scenarios, phone calls wouldn’t get made, I never got to see a psychiatrist or a therapist."
— LocalityBiz reviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Healey-Driscoll Administration Expands Community-Based Behavioral Health Services for Children and Youth | Mass.gov — Sep 3, 2025
- CSO to provide behavioral, mental health care to children insured by MassHealth - Franklin County Now — Sep 4, 2025
- Funding scare rattles behavioral health providers - Athol Daily News — Jan 26, 2026
- Funding scare rattles behavioral health providers - Greenfield Recorder — Jan 25, 2026
- MassHealth expands behavioral health services — Sep 3, 2025
Information sourced from the clinic's website as of July 11, 2026.
More behavioral health clinics in Athol
Athol Hospital (former Athol Memorial Hospital) is a small, nonprofit community hospital in Athol, Massachusetts. Key points: - History and status: Founded in 1950; originally Athol Memorial Hospital. Merged with Heywood Hospital in 2013 to form Heywood Healthcare and was renamed Athol Hospital. As of 2023, Heywood Healthcare filed for Chapter 11 bankruptcy, with ongoing uncertainty about the hospital’s future. - Location and scope: 25 beds, emergency department, helipad. Located in Athol, MA, with operations anchored through Heywood Healthcare network. - Capacity and finances: Approximately 31 employees (about 10–12% growth noted recently) and annual revenue around $10 million. - Standards and oversight: Maintains Joint Commission standards. - Facilities and services: General acute care hospital with emergency services; part of a network that has expanded related services (e.g., pulmonary function testing at a larger adjacent facility). Specific service line details are not exhaustively listed in the provided content. - Contact and online presence: Headquarters at 2033 Main St., Athol, MA 01331; main site atholhospital.org.
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