Mental Health Therapy & Addiction Recovery Counseling in Western ...
Behavioral Health • Athol, MA • Six licensed outpatient sites (Western Massachusetts) locations
Clinic Type
Behavioral Health
Address
Genoa Pharmacy @ CSO, 1 Arch Place, Suite P, Greenfield, MA 01301
Phone
413-773-1314
info@csoinc.org
Opening Hours
Mon-Fri 8:30am–5pm (Hours vary by location; see list for each site)
Emergency Care
Available at all outpatient clinics; open access to outpatient, urgent and emergency behavioral health care; on-site medication management
Services Offered
Insurance & Payment
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Walk-in appointments accepted
Languages Spoken
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FAQs
What services does CSO provide?
CSO provides a full range of behavioral health and substance abuse services through a network of six licensed outpatient sites, including open access to outpatient, urgent, and emergency care.
Where are CSO locations?
Outpatient services are located throughout Western Massachusetts in Berkshire, Hampshire, Hampden, Franklin, North Quabbin, and Worcester counties.
What is the Intensive Outpatient Program (IOP/SOAP)?
A three-week intensive recovery program for substance use issues, with half-day group treatment and a 12-Step component (AA/NA) at least three times per week.
What is Driver Alcohol Education (DAE)?
A court-m mandated 16-week program for DUI convictions to educate on alcohol and other drug use and its effects; available at Northampton and Amherst clinics.
Is there a Second Offender Aftercare Program?
A 26-week court-mandated program for second DUI convictions; staff provide documentation to the Registry and Probation.
Who can access services?
As a Certified Community Behavioral Health Clinic, CSO provides care with on-site medication management, nursing, and wellness coaching in community settings.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Clinical & Support Options (Birdeye): 1.8/5 (24)
- CleanSlate Centers - Athol (Treatment Atlas): 4.5/5 (19)
Patients praise
- compassionate and friendly staff at specific locations
- life-saving support for addiction recovery
- convenient outpatient care models
Common complaints
- inconsistent medication management
- poor administrative communication and scheduling issues
- perceived lack of staff professionalism and empathy
- long wait times
"This pace has become a zoo, no one knows what they are doing here any more... I would recommend going some where else."
— Clinical & Support Options Review"Honestly hands down a life send for me... some of the most caring, loving, compassionate women work here."
— CleanSlate Centers Patient ReviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Evolve Recovery Center at Millbury Photos, Reviews - Millbury, Massachusetts
- Matt Broussard - Addiction Specialist, Drug & Alcohol Counselor, Woburn, MA, 01801 | Psychology Today — Jul 7, 2026
- Residential Addiction & Mental Health Treatment at Clearbrook Massachusetts — Jul 19, 2024
- National Helpline for Mental Health, Drug, Alcohol Issues | SAMHSA — Jun 9, 2023
Information sourced from the clinic's website as of July 11, 2026.
More behavioral health clinics in Athol
Athol Hospital (former Athol Memorial Hospital) is a small, nonprofit community hospital in Athol, Massachusetts. Key points: - History and status: Founded in 1950; originally Athol Memorial Hospital. Merged with Heywood Hospital in 2013 to form Heywood Healthcare and was renamed Athol Hospital. As of 2023, Heywood Healthcare filed for Chapter 11 bankruptcy, with ongoing uncertainty about the hospital’s future. - Location and scope: 25 beds, emergency department, helipad. Located in Athol, MA, with operations anchored through Heywood Healthcare network. - Capacity and finances: Approximately 31 employees (about 10–12% growth noted recently) and annual revenue around $10 million. - Standards and oversight: Maintains Joint Commission standards. - Facilities and services: General acute care hospital with emergency services; part of a network that has expanded related services (e.g., pulmonary function testing at a larger adjacent facility). Specific service line details are not exhaustively listed in the provided content. - Contact and online presence: Headquarters at 2033 Main St., Athol, MA 01331; main site atholhospital.org.
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