East Hill Medical Center | Auburn, NY | Adult and Pediatric Care ...
Family Medicine • Auburn, NY
About
Summary: East Hill Medical Center (Summit Pediatrics) is a private medical practices group based in Auburn, NY, operating under East Hill Family Medical. It offers primary care, dental, behavioral health, and pediatric services through three offices in Auburn, including its headquarters at 144 Genesee St. The center emphasizes accessible, quality health care for adults and children and serves patients across Cayuga County. Key details: - Industry: Medical Practices (adult and pediatric care via Summit Pediatrics) - Headquarters: Auburn, NY - Services: Primary care, dental, behavioral health, pediatric care - Offices: 3 locations in Auburn - Website: easthillmedical.com - Contact: compliance@easthillmedical.com; phone (315) 253-8477 - Affiliation: East Hill Family Medical / Summit Pediatrics - Insurance: Accepts most insurances - Online presence: Moderate web traffic with a strong local focus (US-based)
Clinic Type
Family Medicine
Address
144 Genesee St, Auburn, NY 13021
Phone
(315) 253-8477
compliance@easthillmedical.com
Opening Hours
Evening hours; after-hours nurse line; same-day sick visits; in-house lab services
Emergency Care
If you are experiencing an emergency call 911
Services Offered
Technology & Equipment
Team
Insurance & Payment
—
They accept many insurance plans and offer a sliding fee discount based on income.
Languages Spoken
—
FAQs
Does East Hill Medical Center offer services for all ages?
Yes, it provides primary care, dental, and behavioral health services for all ages.
Pediatric Patients - (315) 253-8477, prompt 3
This is the phone prompt for pediatric patients.
Don't feel like calling?
Fill out the form for general inquiries, and we’ll get back to you as soon as we can!
If you are experiencing an emergency
call 911
Photos




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What Patients Say
Overall sentiment across review platforms: negative
- Aggregated reviews (e.g., Kyeleedds catalog): 2.7/5 stars (Based on multiple reported reviews)
- Yelp: 1 star (1 review)
- dental.page (for East Hill Dental): Not specified (32 reviews)
Patients praise
- Some positive experiences with specific staff members or hygienists
- Helpful receptionists in some isolated instances
- Patient appreciation for not being rushed during some visits
Common complaints
- Long wait times for appointments
- Perceived unprofessionalism or rudeness of staff/receptionists
- Reports of being disregarded or having medical concerns dismissed by providers
- Issues with medication refills and lack of communication
- Dissatisfaction with behavioral health services
"I would not recommend this place to ANYONE based on my experience here."
— Patient review"zero stars. this place is the absolute worst. 3 weeks to get an appointment for a sinus infection?"
— Yelp user review"I never feel rushed or looked down upon. Human decency is great customer service. Thank you."
— East Hill Medical Center website testimonialSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Board | easthillmedical
- Breaking Barriers to Care | easthillmedical — Sep 19, 2025
- East Hill Family Medical | City of Auburn, NY | Booking - Cortico — May 14, 2026
- East Hill Medical expands access to care for community — Jun 30, 2026
- East Hill pediatrics support physical, emotional health — Mar 10, 2026
Information sourced from the clinic's website as of July 11, 2026.
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Summary: East Hill Family & Pediatric Medicine (formerly Duckett Family Medicine) operates in Auburn, NY, offering primary care for all ages with a patient-centered medical home approach and assistance with insurance coverage. It partners with Summit Pediatrics for pediatric care and serves families in the Auburn area. Contact: office@duckettmedicine.com or call 315-612-3177. Website: duckettfamilymedicine.com.
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