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About

Summary: East Hill Medical Center (Summit Pediatrics) is a private medical practices group based in Auburn, NY, operating under East Hill Family Medical. It offers primary care, dental, behavioral health, and pediatric services through three offices in Auburn, including its headquarters at 144 Genesee St. The center emphasizes accessible, quality health care for adults and children and serves patients across Cayuga County. Key details: - Industry: Medical Practices (adult and pediatric care via Summit Pediatrics) - Headquarters: Auburn, NY - Services: Primary care, dental, behavioral health, pediatric care - Offices: 3 locations in Auburn - Website: easthillmedical.com - Contact: compliance@easthillmedical.com; phone (315) 253-8477 - Affiliation: East Hill Family Medical / Summit Pediatrics - Insurance: Accepts most insurances - Online presence: Moderate web traffic with a strong local focus (US-based)

Clinic Type

Family Medicine

Address

144 Genesee St, Auburn, NY 13021

Phone

(315) 253-8477

Email

compliance@easthillmedical.com

Opening Hours

Evening hours; after-hours nurse line; same-day sick visits; in-house lab services

Emergency Care

If you are experiencing an emergency call 911

Services Offered

  • Primary Care
  • Dental
  • Behavioral Health
  • Adult Medicine
  • Pediatric Medicine
  • Family & Pediatric Medicine
  • In-house lab services through Quest Diagnostics
  • Evening hours
  • Same-day sick visits
  • After-hours nurse line
  • Patient Portal
  • Vaccines

Technology & Equipment

  • Quest Diagnostics in-house lab services
  • Medent Mobile portal (patient portal)
  • Online patient portal

Team

  • East Hill Medical Center Team — Care team

Insurance & Payment

—

They accept many insurance plans and offer a sliding fee discount based on income.

Languages Spoken

—

FAQs

Does East Hill Medical Center offer services for all ages?

Yes, it provides primary care, dental, and behavioral health services for all ages.

Pediatric Patients - (315) 253-8477, prompt 3

This is the phone prompt for pediatric patients.

Don't feel like calling?

Fill out the form for general inquiries, and we’ll get back to you as soon as we can!

If you are experiencing an emergency

call 911

Photos

What Patients Say

Overall sentiment across review platforms: negative

  • Aggregated reviews (e.g., Kyeleedds catalog): 2.7/5 stars (Based on multiple reported reviews)
  • Yelp: 1 star (1 review)
  • dental.page (for East Hill Dental): Not specified (32 reviews)

Patients praise

  • Some positive experiences with specific staff members or hygienists
  • Helpful receptionists in some isolated instances
  • Patient appreciation for not being rushed during some visits

Common complaints

  • Long wait times for appointments
  • Perceived unprofessionalism or rudeness of staff/receptionists
  • Reports of being disregarded or having medical concerns dismissed by providers
  • Issues with medication refills and lack of communication
  • Dissatisfaction with behavioral health services

"I would not recommend this place to ANYONE based on my experience here."

— Patient review

"zero stars. this place is the absolute worst. 3 weeks to get an appointment for a sinus infection?"

— Yelp user review

"I never feel rushed or looked down upon. Human decency is great customer service. Thank you."

— East Hill Medical Center website testimonial

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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