MultiCare Auburn Family Medicine
Family Medicine • Auburn, WA • Since 1921
About
Summary: - MultiCare Auburn Medical Center is a nonprofit hospital located in Auburn, WA, part of the MultiCare Health System. - Services and facilities include a birth center, emergency department, inpatient psychiatric units, and general patient care; the center operates 24/7. - Founded in 1921 and headquartered in Auburn, it is part of Washington’s largest community-based, not-for-profit health system with over 18,000 team members. - Key stats: 47 employees (with recent growth), leadership including Cardiac Cath Lab Director Victor Liu and Director of Surgical Services Winnie Steed. - Relevant context: The center is a component of the broader MultiCare network, which includes multiple hospitals and medical facilities across Washington. Notes for your query: - The page focuses on MultiCare Auburn Medical Center itself rather than a separate “Auburn Family Medicine” clinic. If you’re specifically seeking “MultiCare Auburn Family Medicine Auburn,” this page confirms general information about the Auburn Medical Center but does not provide dedicated details for a family medicine practice by that exact name. For a focused family medicine location, you may want to search for “MultiCare Family Medicine Auburn” or visit the MultiCare website’s clinic directory.
Clinic Type
Family Medicine
Address
98001
Phone
253-545-3604
annualgiving@multicare.org
Opening Hours
Monday - Friday: 7:30am - 5:30pm
Emergency Care
If you are experiencing a life-threatening emergency, call 911.
Services Offered
Team
Insurance & Payment
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Languages Spoken
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Current Offers
Accepting New Patients
FAQs
What services are offered?
Primary care for adults and children with comprehensive services as listed.
Are you a new patient?
New patients accepted by providers. You are considered a new patient if you haven’t been seen by this provider in the last three years.
How do I schedule an appointment?
Book an appointment using your MyChart account. If you don’t have MyChart, sign up or call the clinic for help.
What is the MyChart support contact?
Need help? Please call MyChart Support at 884-388-2356, Monday – Friday, 7am – 5pm.
What if there is an emergency?
If you are experiencing a life-threatening emergency, call 911.
Who are the providers at this location and their status?
The page lists multiple providers (e.g., Linda Petter, DO; Kristina Manion, DO; Eloy Alibin III, MD; Sonya Cottrell, PA-C; etc.) with notes on accepting new patients or not; current vs. new patient guidelines are provided per provider.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye (Google reviews): 4.4 out of 5 stars (126 reviews)
- Birdeye (Google/Facebook/Foursquare): 4.5 out of 5 stars (307 reviews (for MultiCare Auburn Clinic Family Practice))
Patients praise
- compassionate and knowledgeable providers
- thoroughness and dedication to patient care
- friendly and welcoming atmosphere
- clear communication from the office
- helpful use of MyChart for access and test results
Common complaints
- inconsistent service quality
- perceived dishonesty in electronic health records
- issues with wait times
- staff behavior and demeanor concerns
- feeling undervalued or dismissed by some providers
"Positive feedback often highlights the compassionate and knowledgeable nature of Dr. Milam and her staff, who are praised for their thoroughness, friendliness, and dedication to patient care."
— BestAround.com summary of customer experiences"However, there are also significant concerns and criticisms, particularly regarding inconsistent service quality, perceived dishonesty in electronic health records, and issues with wait times and staff behavior."
— BestAround.com summary of customer experiencesSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Dr. Phillip Milam, MD, Family Physician | Auburn, WA | WebMD — Apr 8, 2026
- Medicaid cuts projected to heavily impact, strain local hospitals | Courier-Herald — Jul 15, 2025
- So Phia Chea — Jun 14, 2026
- Lauren Patricia Wirdzek PA PA-C — Sep 17, 2025
- Washington State Nurses Association - WSNA — May 15, 2026
Information sourced from the clinic's website as of July 11, 2026.
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