Aurora | HCA HealthONE Mental Health and Wellness Center
Behavioral Health • Aurora, CO
Clinic Type
Behavioral Health
Address
700 Potomac Street, Aurora, CO 80011
Phone
(844) 556-2012
codo.carepool@hcahealthcare.com
Opening Hours
Open 24 Hours
Services Offered
Insurance & Payment
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Languages Spoken
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FAQs
Do you offer inpatient and outpatient services?
We specialize in inpatient care at our Aurora location, but we also offer outpatient services in and around Denver.
What types of therapy and treatments are offered?
Evidence-based recovery model based on cognitive behavioral therapy; treatment for depression, dementia, anxiety, substance use; group and individual therapy; family interventions; electroconvulsive therapy (ECT) for those who can benefit; coping strategies; and more.
Do you provide support for families and caregivers?
Yes, family support groups and a range of psychosocial resources are available as part of our comprehensive care.
Is there prenatal or postpartum support?
Yes, prenatal or postpartum support is available as part of our services.
Do you treat adolescents and seniors?
We tailor care to women, children, adolescents, seniors, and general adult wellness needs.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye: 2.1/5 stars (63 reviews)
- Healthgrades (for parent facility): 58% patient recommendation rate (Not explicitly stated for mental health unit specifically)
Patients praise
- praise for exceptional care by some patients
- positive experiences with specific medical staff
Common complaints
- dissatisfaction with staff bedside manners and professionalism
- concerns regarding patient confidentiality and privacy in shared holding areas
- reports of long waiting times before being seen by medical staff
- complaints about facility cleanliness and hygiene practices
- specific negative experiences with clinical staff and diagnosis handling
"My highschool teacher whos been stalking me for 10 years was my psychiatrist here and took away my schizophrenia diagnosis and instead diagnosed me with ptsd. Food is awful."
— Birdeye user review"There is no patient confidentiality at all. The staff lack bedside manners. The place doesn’t look or feel clean."
— Clinic4All user review"Mi hermana estuvo ingresada en este hospital y la atención excelentísima como nunca avía experimentado antes dios los bendiga"
— Birdeye user review (translated from Spanish: My sister was admitted to this hospital and the care was excellent as I had never experienced before, God bless them.)Synthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].
In the News
- Aurora hospital clothing closet ensures patients get weather-appropriate clothes — Aug 13, 2025
- HCA Healthone Aurora Named One of the Nation’s 2026 100 Top Hospitals by Modern Healthcare and Premier - PR.com — May 8, 2026
- A New Era for Nursing Education: Galen College of Nursing and HCA Healthcare Unveil Aurora Campus | Galen College of Nursing — Sep 29, 2025
- Four Colorado hospitals among 100 best In US, Healthgrades says — Feb 18, 2026
- New mental health and substance use care facility opens in Aurora — Jan 26, 2026
Information sourced from the clinic's website as of July 10, 2026.
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