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Clinic Type

Behavioral Health

Address

15151 E. Alameda Parkway, Aurora, CO 80012

Phone

303-739-6039 (non-emergent referrals for the Crisis Response Team)

Email

auroratv@auroragov.org

Opening Hours

The Crisis Response Team (CRT) works seven days a week from 7 a.m. to 1 a.m.

Emergency Care

Non-emergent referrals for CRT via voicemail; call 9-1-1 for emergencies

Services Offered

Team

  • Crisis Response Team Clinicians, CIT trained professionals — Crisis clinicians and case managers

Insurance & Payment

Languages Spoken

FAQs

What is the Crisis Response Team (CRT)?

A collaborative effort between the Aurora Police Department and UCHealth providing trauma-informed, compassionate care to individuals in mental health crisis; CRT clinicians and case managers liaise between police and community; officers are CIT trained.

When does the CRT operate?

Seven days a week from 7 a.m. to 1 a.m.

How to request CRT on scene?

Call 911 and request a CRT Response; if not on scene, contact Aurora Police Dispatch at 303.627.3100.

What other resources are mentioned for mental health crises?

Colorado Crisis Services 24-hour line at 988 (or 988colorado.com); Crisis Walk-in-Center; Detox facilities; Man Therapy; local resources such as Crisis Programs Administrator contact and TVP information.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye (Smoky Hill Center): 3.6 out of 5 stars (5 reviews)
  • Birdeye (HCA HealthONE Mental Health and Wellness Center): 2.1 out of 5 stars (63 reviews)
  • Rehab.com (Intercept Center): 2.47 out of 5 stars (83 reviews)
  • Birdeye (Axis Integrated Mental Health): 4.6 out of 5 stars (218 reviews)

Patients praise

  • Highly compassionate and thorough care reported by some patients
  • Successful experiences with specific providers or specialized therapies like TMS and Ketamine
  • Improved clinical outcomes and faster time to remission for those utilizing measurement-based care tools
  • Convenience of telehealth options for some patients

Common complaints

  • Difficulty reaching staff by phone or getting return calls
  • Long wait times for appointments or intake processing
  • Reports of unprofessional, rude, or dismissive staff behavior
  • Concerns regarding misdiagnosis or ineffective therapy sessions
  • Issues with administrative processes or perceived lack of care for patients

"A man told me on the phone during my intake appointment that i needed to “stop breathing weird” and “control my anxiety” because it was bothering him through the phone. He raised his voice at me... In a mental health field/ a vulnerable environment this is NOT how i should be spoken to on the phone."

LocalityBiz Review

"I've been a patient of amhr for 20 years or more now and I love the people there. I have the best therapist and psychiatrist I adore both of them."

Rehab.com Review

"Axis has saved my life. Kayla is the most compassionate provider I have ever had... I've never felt so cared for and never felt so encouraged to be my best, healthiest self as I do now."

Birdeye Review

Synthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 10, 2026.

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