Genesee Behavioral Health Center
Behavioral Health • Batavia, NY
Clinic Type
Behavioral Health
Address
224 Alexander St Ste 100, Rochester NY 14607
Phone
5859227770
parking@rochesterregional.org
Opening Hours
Wed: 8:00 AM - 7:00 PM; Mon: 8:00 AM - 7:00 PM; Tue: 8:00 AM - 7:00 PM; Wed: 8:00 AM - 7:00 PM; Thu: 8:00 AM - 7:00 PM; Fri: 8:00 AM - 5:00 PM
Services Offered
Insurance & Payment
—
Languages Spoken
—
Awards & Accreditations
Photos








What Patients Say
Overall sentiment across review platforms: negative
- rehab.com: 2.45/5 (84)
- Birdeye: 5/5 (for Child Clinic) (1)
Patients praise
- Some individual counselors are described as amazing or helpful
Common complaints
- Difficulty obtaining and managing medication prescriptions
- High turnover of psychiatric staff and frequent changes in providers
- Perceived lack of care, incompetence, or rudeness from administrative and nursing staff
- Challenges with therapy accessibility and appointment scheduling
- Frustration with residency-level versus senior physicians
"It’s been the longest year of my life working with these people... I often feel like a laboratory mouse they are just throwing meds at to see if anything changes."
— Patient review on LocalityBiz"The vast majority of the staff are uncaring and highly incompetent. They can't keep a psychiatrist on staff...there's a different one on staff every few months."
— Patient review on LocalityBiz (Genesee County Mental Health)Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Behavioral Health Urgent Care Now Open 24/7 - Genesee Health System — Jan 6, 2026
- Batavia connects with countywide resources to help students' mental health, behavioral needs | The Batavian — Jan 30, 2026
- Sheriff's Office, Mental Health host crisis intervention training | The Batavian — Feb 13, 2026
- Share, connect and support at 2nd annual Community Mental Health Awareness event | The Batavian — Apr 30, 2026
- Uconnect Care planning anniversary gala on Sept. 25 | The Batavian — Sep 17, 2025
Information sourced from the clinic's website as of July 11, 2026.
More behavioral health clinics in Batavia
Oak Orchard Health Center is a nonprofit primary care network offering medical, dental, vision, and behavioral health services. It operates 8 offices in New York, including locations in Brockport (HQ), Lyndonville, Hornell, Warsaw, Albion, and Brockport, with a focus on holistic, community partnerships and accessible care such as transportation support. The center serves families and farm workers and emphasizes growth and transformation in patient-centered care. For Batavia specifically, Oak Orchard Health does not list a Batavia office among its 8 locations; closest listed offices are in surrounding towns in western New York. If you’re seeking care in Batavia, you may want to contact Oak Orchard Health directly to confirm any new or satellite services or nearest alternatives.
Genesee County Mental Health, based in Batavia, NY, is part of Genesee County Government. The department provides clinical mental health services and related support across the county, with leadership including Lynda Battaglia (Director of Mental Health & Community Services) and Peter Mittiga (Deputy Director of Community Mental Health Services). The county’s online presence is at geneseeny.gov, and multiple county offices (including the Mental Health Department) operate from Batavia addresses. Recent updates highlight ongoing hiring for Mental Health Clinical Therapist and Social Worker positions (Help Program, no civil service exam required) and recognition of Compliance Champions within the department. If you’re seeking mental health services or employment opportunities in Genesee County, start at the Genesee County government site or contact the Mental Health Department directly through the listed Batavia offices.
Comparing your options?
See other behavioral health clinics in Batavia, or search the full directory by insurance, ratings, and more.

