Batavia Urgent Care - UMMC - 211 WNY
Urgent Care • Batavia, NY
About
Summary: - 211 WNY (Central Referral Service/2-1-1 WNY) is a free, confidential helpline linking Western New York residents to health and human services across categories like developmental disabilities, domestic abuse, mental health, housing, legal services, health and nutrition. - It operates as a non-profit organization based in Buffalo, NY. - Main contact: 888-696-9211. Website: 211wny.org. - Services include referrals and information for health and human services; no specific Batavia urgent care details are listed on this page. - If your goal is information about Batavia Urgent Care (UMMC) or urgent care options in Batavia, this site may not provide that and you may need to search specifically for urgent care centers in Batavia, NY or contact 211 WNY for general local resource referrals.
Clinic Type
Urgent Care
Address
The Jerome Center, 16 Bank Street, Batavia, NY 14020
Phone
585-344-4800
spastuszynski@ummc.org
Opening Hours
Monday-Friday, 9am-9pm; Saturday-Sunday, 9am-7pm
Emergency Care
Urgent Care Center
Services Offered
Team
Insurance & Payment
Accepts third party insurance, Medicaid, and Medicare; verify at visit
Languages Spoken
—
FAQs
What are the hours?
Monday-Friday, 9am-9pm; Saturday-Sunday, 9am-7pm.
What are the hours of operation?
Monday-Friday, 9am-9pm; Saturday-Sunday, 9am-7pm.
Who can receive services here?
Open to all members of the public.
What is the service area?
Genesee, Orleans, & Wyoming Counties.
What should I bring for a walk-in visit?
Bring insurance information and photo ID.
What insurers are accepted?
Accepts third party insurance, Medicaid, and Medicare. Call for information.
Who is the primary contact for this site?
Stacey Pastuszynski (Primary)
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Solv: 1.0 out of 5 stars (Solv) (1 review)
- Birdeye/Google/Others: 2.9 out of 5 stars (Birdeye) (17 reviews (across aggregated platforms))
Patients praise
- Professional and friendly medical staff (nurses and NPs) in some interactions
- Positive experiences with inpatient hospital care at UMMC
- Convenient alternative to the emergency room for urgent needs
Common complaints
- Long wait times
- Perceived lack of helpfulness or professionalism from reception staff
- Concerns regarding billing practices and service refusal
- Lack of communication or clarity on available services
"When you arrive at 3 in the morning feeling as though you have been through a meat grinder and are treated as if you really matter by people who have never met you, it’s touching."
— Orleans Hub (UMMC hospital care)"Useless and completely unhelpful people at reception. Nobody could answer if I could get any treatment for nausea and vomiting unless we checked in and, of course, paid them first."
— LocalityBiz (Urgent Care - Batavia Medical Campus)Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Rachel Schubauer - Nurse Practitioner in Batavia, NY — May 14, 2026
- BATAVIA/United Memorial Medical Center earns National Award for Excellence in Emergency Medicine – Video News Service — Aug 7, 2025
- UMMC earns national award for excellence in emergency medicine – Westside News — Aug 17, 2025
- Bright Spot: Local hospital earns national award — Aug 8, 2025
- Batavia wound care center earns national honors for third straight year — May 22, 2026
Information sourced from the clinic's website as of July 11, 2026.
More urgent care clinics in Batavia
Summary: Batavia-specific information for WellNow Urgent Care is not detailed on theprovided page. WellNow Urgent Care is a private walk-in urgent care network (formerly Five Star Urgent Care) offering treatment for illnesses, injuries, and rapid testing across multiple states (IL, IN, MI, NY, PA) with Chicago headquarters. The site lists 3 U.S. offices (all in Chicago, IL) and does not show Batavia as a listed location. If you’re seeking WellNow care in Batavia, IL, you may need to check WellNow’s official site or contact their helpline for the nearest Batavia or nearby locations.
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