Batavia - WellNow Urgent Care
Urgent Care • Batavia, NY • Since 2012
About
Summary: Batavia-specific information for WellNow Urgent Care is not detailed on theprovided page. WellNow Urgent Care is a private walk-in urgent care network (formerly Five Star Urgent Care) offering treatment for illnesses, injuries, and rapid testing across multiple states (IL, IN, MI, NY, PA) with Chicago headquarters. The site lists 3 U.S. offices (all in Chicago, IL) and does not show Batavia as a listed location. If you’re seeking WellNow care in Batavia, IL, you may need to check WellNow’s official site or contact their helpline for the nearest Batavia or nearby locations.
Clinic Type
Urgent Care
Address
4189 Veterans Memorial Drive, Batavia, NY 14020
Phone
(585) 201-5598
wn5117@wellnow.com
Opening Hours
Not published — contact the clinic to confirm hours.
Website
https://www.wellnow.com/urgent-care-centers/new-york/batavia/4189-veterans-memorial-drive-14020/
Telehealth
Yes, WellNow Virtual Care available
Emergency Care
If true emergency, call 911
Services Offered
Technology & Equipment
Insurance & Payment
—
No insurance? No problem. Competitive pricing for uninsured patients; accepts credit and debit cards.
Credit card, Debit card, Cash, Credit/debit cards
Languages Spoken
—
Pricing
FAQs
Do I need an appointment to visit a WellNow Urgent Care facility?
You are welcome to simply walk into any WellNow location. No appointment and no referral is required. Simply walk in or, if preferred, you can check in online at a WellNow center of your choice.
Do I need to bring anything with me when I visit?
When visiting one of our locations, please bring your health insurance card (if you plan to use insurance), photo ID and a list of any current medications. We will make a copy of this information for our files. If you have secondary insurance, please bring your information with you and we will submit it on your behalf.
How can I know when I should go to an emergency room versus an urgent care or walk-in clinic?
WellNow is equipped to treat a wide array of non-life-threatening injuries and illnesses, including sprains, strains, burns, lacerations, rashes, bronchitis and pneumonia. We have X-ray technology at all locations to help us better evaluate any injuries, and we offer on-site stitching. We also have point-of-care lab testing which allows us to perform a variety of tests directly at our facilities.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- WellNow Official Site: Approximately 4.2 out of 5 stars (aggregated) (697 reviews (company-reported aggregate))
- Yelp: 2.5 out of 5 stars (15 reviews)
Patients praise
- Efficient and quick service in some cases
- Professional and helpful medical staff/providers in specific visits
- Effective care for minor injuries and illnesses
Common complaints
- Long wait times despite online reservations
- Perceived unhelpfulness or rudeness from staff
- Alleged refusal of service for specific medical issues/workers' compensation cases
- Concerns about the appropriateness of office environment (e.g., slushy machine in waiting room)
"Our PA Mrs. Doman was very helpful. She listened to our concerns and addressed the problem. It was way easier and faster than going to the emergency room."
— Trucker Guide review"We rushed her to Urgent Care... She was denied service, called a 'Workers' comp case'... in front of other patients."
— ComplaintsBoard.com user report"This office has a SLUSHY machine in their waiting room. I walked in, saw it, and walked right out. This is wildly inappropriate in a healthcare setting."
— Yelp reviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Elecia M. Novak, PA - Physician Assistant in Hudson, NY — May 14, 2026
- Rapid COVID-19 testing now available at WellNow Urgent Care centers — Apr 10, 2026
- WellNow Urgent Care | ABA Therapy Provider — Feb 1, 2026
- Patient Care Technician (PCT), WellNow Urgent Care — Oct 5, 2025
- WellNow Urgent Care shares real cost of health care in N.Y. — Sep 26, 2025
Information sourced from the clinic's website as of July 11, 2026.
More urgent care clinics in Batavia
Summary: - 211 WNY (Central Referral Service/2-1-1 WNY) is a free, confidential helpline linking Western New York residents to health and human services across categories like developmental disabilities, domestic abuse, mental health, housing, legal services, health and nutrition. - It operates as a non-profit organization based in Buffalo, NY. - Main contact: 888-696-9211. Website: 211wny.org. - Services include referrals and information for health and human services; no specific Batavia urgent care details are listed on this page. - If your goal is information about Batavia Urgent Care (UMMC) or urgent care options in Batavia, this site may not provide that and you may need to search specifically for urgent care centers in Batavia, NY or contact 211 WNY for general local resource referrals.
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