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Clinic Type

Urgent Care

Address

Batavia Medical Campus, 8103 Oak Orchard Rd, Batavia NY 14020

Phone

5858156715

Email

parking@rochesterregional.org

Opening Hours

Mon: 9:00 AM – 9:00 PM; Tue: 9:00 AM – 9:00 PM; Wed: 9:00 AM – 9:00 PM; Thu: 9:00 AM – 9:00 PM; Fri: 9:00 AM – 9:00 PM; Sat: 9:00 AM – 8:00 PM; Sun: hours not explicitly shown

Telehealth

Same-Day Virtual Care available 7 days a week for minor injuries and common illnesses

Emergency Care

Call 911 or go to emergency care location for life-threatening emergencies

Services Offered

  • Urgent Care
  • Walk-in clinic
  • Same-day virtual care

Technology & Equipment

  • Laboratory tests
  • X-rays
  • EKG
  • Rapid tests (Flu, RSV, COVID, Strep)
  • Urinalysis
  • Pregnancy tests

Insurance & Payment

Pay at time of service, Accepts most major insurance plans, Urgent care fees and co-pays are typically lower than emergency rooms

Languages Spoken

FAQs

What are the general hours?

Mon-Sun hours listed on site; specific daily times provided above

What are Rochester Regional Health Urgent Cares walk-in policies?

Rochester Regional Health Urgent Cares are walk-in only appointments.

Is there a wait time viewer or way to see current wait times?

View our current wait time and let us know when we should be expecting you for a visit.

What services are offered at Urgent Care Batavia?

Illnesses, Injuries, Diagnostic Tests, Lab Tests, Physicals, Abdominal pain, Allergies, Cold and flu symptoms, Ear infections, Headaches, Sore throats, Urinary tract infections (UTI), Animal and insect bites, Cuts and lacerations, Poison ivy/oak/sumac, Sprains/fractures, Workers’ Compensation, EKG, Pregnancy Test, X-rays, Rapid tests (Flu, RSV, COVID, Strep), STD Test.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye: 2.9 out of 5 stars (17 reviews)

Patients praise

  • Professional, friendly, and helpful medical staff (specific mentions of nurses and NPs)
  • Thorough and attentive care by certain providers
  • Quick and efficient service in some instances
  • Clear explanations given by medical professionals

Common complaints

  • Long wait times
  • Rude or unorganized front desk staff
  • Perceived lack of communication/unhelpful reception
  • Billing and insurance concerns
  • Perceived lack of empathy or judgmental demeanor from medical providers

"On 1/30/25 at 6:30 pm, i went to urgent care for a laceration... Both were very professional, friendly, and put me at ease... I would not hesitate to recommend this urgent care or return myself if needed."

Charlene Boas on Google Reviews

"Had a 3.5 hour wait for my 4 year old son... Staff was very cold and unfriendly. I will never go back there."

Megan Dawson on Google Reviews

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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