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About

New Bedford Community Health Center is a nonprofit, multicultural medical nonprofit serving southeastern Massachusetts since 1979. It offers comprehensive care including medical, urgent care, behavioral health, addiction counseling, dental, nutrition/wellness, and mammography/radiology/labs. Headquartered in New Bedford, MA, the center operates 4 U.S. offices (all in New Bedford, MA) and serves patients regardless of ability to pay. Key details: - Industry: Medical Practices; Type: Nonprofit; Private ownership - Headquarters: New Bedford, MA - Founded: 1979 - Annual revenue: ~$24.15M - Total funding: ~$650K (grant from MassDevelopment, 2026) - Employees: 44 (up ~7% YoY) - Contact: 508-992-6553 - Aliases: Greater New Bedford Community Health Center; Greater New Bedford Community Health Center Inc.

Clinic Type

Primary Care

Address

874 Purchase St, New Bedford, Massachusetts 02740, US

Phone

508-992-6553

Email

info@gnbchc.org

Opening Hours

Not published — contact the clinic to confirm hours.

Emergency Care

Urgent Care

Services Offered

  • adult medicine
  • pediatric medicine
  • women’s health
  • dental health
  • behavioral health
  • addictions counseling & treatment
  • nutrition & wellness
  • mammography

Insurance & Payment

Languages Spoken

FAQs

What services does NBCH offer?

NBCH provides a wide array of primary and specialty care services, including Adult Medicine, Behavioral Health, Women’s Health, Dental Health, Urgent Care, Addictions Counseling & Treatment, WIC, Ryan White services, and more.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Charity Navigator: 96% (Charity Navigator score for accountability and finance)"
  • Facebook: 64% recommend (9 reviewers)

Patients praise

  • Individual providers noted as attentive and helpful
  • Successful implementation of patient-centered care training programs
  • High institutional ratings for financial and organizational accountability

Common complaints

  • Difficulty scheduling and rescheduling appointments
  • Lack of communication regarding canceled appointments
  • Long wait times to be seen by providers
  • Frustration with staff and administrative processes
  • Inconsistent experiences across different departments

"I've been waiting for this appointment for months and they tell me it's been canceled. I want to schedule another appointment. They say I have to wait another year in October. They haven't even notified me that my appointment is canceled."

LocalityBiz Review

"Finally I was seen by J.Read what an awesome person she is she listened to me evaluated me... I just think this place is being run wrong and it’s terrible to just say that to someone and treat them that way !"

LocalityBiz Review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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