Primary Care - Summit Health Oregon
Primary Care • Bend, OR
About
Summary: Summit Medical Group Oregon – Old Mill District (often listed as Bend Memorial Clinic) is a physician-led, patient-centric healthcare network based in Bend, Oregon. It offers primary, specialty, and urgent care across all life stages, aiming to simplify care and improve connectivity. The Old Mill District location is part of Summit Health’s Oregon presence, with two Bend offices: - 815 SW Bond St, Bend, OR 97702 - 1501 NE Medical Center Dr, Bend, OR 97701 Key points for Primary Care in Bend: - Focus: Primary care within a broader network that includes specialty and urgent care. - Organization: Part of Summit Medical Group Oregon – Old Mill District, a small workforce (reported as 1 employee for the office listing) but linked to a larger Summit Health system. - Accessibility: Patient-centric care with a stated emphasis on coordinated, integrated care. - Contact: Local phone options include multiple numbers for scheduling and inquiries. If you’re specifically seeking primary care in Bend, Summit Medical Group Oregon – Old Mill District is a Bend-based option within the Summit Health network, offering primary care services alongside specialty and urgent care.
Clinic Type
Primary Care
Address
815 SW Bond St, Bend, Oregon 97702, US
Phone
541-706-2380 (Saturdays only)
mychart@bmctotalcare.com
Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
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Insurance & Payment
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Languages Spoken
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Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye (Summit Health - Eastside): 4.5/5 stars (912 reviews)
- Yelp (Summit Medical Group Oregon - Eastside Clinic): 2.3/5 stars (87 reviews)
- Better Business Bureau: Not accredited (6 complaints filed in 3-year period)
Patients praise
- Many patients report professional, courteous, and friendly staff members
- Some individual providers are praised for being thorough, efficient, and good listeners
- Generally positive experiences with specific clinical outcomes and treatments
Common complaints
- Frustrating administrative processes, including issues with referrals and appointment scheduling
- Perceived lack of empathy or patient-centered approach in certain departments like Urology
- Complaints regarding billing and communication barriers
- Inconsistent experiences depending on the specific provider or department
"The medical staff was very kind and very efficient! Dr Ory was absolutely excellent."
— Birdeye review"I sent multiple messages with simple questions due to me moving soon, only for them to never directly answer any of my questions."
— Birdeye review (Urology)"Some of the providers are fine but the organization itself is frustrating. They seem to have gone downhill..."
— Reddit (r/Bend)Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Summit Health sold to private equity partners | The Bulletin — Sep 17, 2025
- Cascade Internal Medicine Specialists Now Offering Enhanced Medical Support with Concierge Choice Physicians — Jan 15, 2026
- Find Healthcare for Active Living in Bend, Oregon with OnePeak Medical — Bend Magazine — Jul 23, 2025
- ClearPath Healthcare Launches In-Home Primary Care Service Across Central Oregon - The Source - Bend, Oregon — Apr 3, 2026
- Dr. Nicole Culman, DO - Family Medicine Physician in Redmond, OR | Healthgrades — Sep 3, 2025
Information sourced from the clinic's website as of July 11, 2026.
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