Frontier Health - Bristol Behavioral Health Services
Behavioral Health • Bristol, VA
About
Frontier Health is a nonprofit mental health and substance-use treatment provider based in Gray, Tennessee, serving Northeast Tennessee and Southwest Virginia. It offers crisis response, mental health and addiction services, co-occurring disorders support, developmental/intellectual disability services, and vocational/recovery programs across 64 sites. Key facts: - Serves adults, children, and youth; 4 regional offices including Gray (HQ) and other Tennessee locations - Crisis Stabilization Unit provides 24/7 help and outreach to hospitals, schools, and other partners - FY 2014-15 highlights: ~1,005 employees, 1.74 million miles traveled to serve a 12,000-square-mile area; served 48,862 individuals - Revenue approx. $19.5M; 501(c)(3) nonprofit - Contact: fhinfo@frontierhealth.org; 1-423-467-3600 Notes: Frontier Health is not specifically Bristol-branded in the provided details, but it operates in the broader Northeast Tennessee region with crisis and behavioral health services that may align with Bristol-area needs. For Bristol-specific services, verify local office presence (addresses listed include Gray and Kingsport locations; check if there is a Bristol contact or satellite).
Clinic Type
Behavioral Health
Address
1145 Volunteer Parkway Bristol, TN 37620
Phone
4239289062
fhinfo@frontierhealth.org
Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
Team
Insurance & Payment
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Languages Spoken
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What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye: 2.9/5 (55 reviews)
- Rehab.com: 2.59/5 (52 reviews (Rehab.com))
Patients praise
- some patients report competent and friendly staff
- some patients report positive impacts on their mental health from therapy sessions
Common complaints
- reports of unprofessional or rude staff behavior
- difficulty accessing or scheduling services
- feelings of being treated as a number or feeling unheard
- reports of impersonal or dismissive care
"I felt like a number, a chart—not a human being dealing with real pain. ... From the front desk to the mental health professionals, I was consistently met with they were ALL curt, unkind, and unhelpful ."
— LocalityBiz user review"Some people who’ve been treated there say their therapists have made a big difference to their mental health and that the staff are friendly and competent."
— Rehabs.org listing summarySynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Margaret L. Cress - Marriage And Family Therapist Specialist in Bristol, TN — May 14, 2026
- Program offers same-day or next-day appointments — Apr 29, 2026
- Frontier Health Expands Virtual Behavioral Health Urgent Care to Community - Frontier Health — Apr 28, 2026
- Frontier Health expands access to behavioral health services across the region | Kingsport Times News — Mar 21, 2026
- Tennessee provider expands virtual behavioral health urgent care - Becker’s Behavioral Health — Apr 29, 2026
Information sourced from the clinic's website as of July 11, 2026.
More behavioral health clinics in Bristol
Bristol Health (Bristol Hospital) in Bristol, CT offers comprehensive behavioral health services as part of its inpatient and outpatient care. Key points: - Integrated behavioral health provided within both inpatient and outpatient settings. - Access through the hospital’s established departments alongside medical and surgical services. - Part of Bristol Health, a nonprofit health system with a 154-bed facility, emergency center, ICU, maternity unit, orthopedic/spine center, imaging, and specialty institutes. If you’re seeking specific behavioral health programs (e.g., inpatientpsychiatric unit, outpatient therapy, addiction services, or crisis resources), please specify which programs or age groups you need (adult, pediatric, family) so I can point you to exact services, contact numbers, and referral steps.
Highlands Community Services (HCS) is a private nonprofit mental health and behavioral health care provider serving Washington County and Bristol, VA, with over 40 years of history. Key details: - Focus: Mental health, substance use disorder treatment, and developmental services; outpatient therapy, crisis and emergency services, case management, and prevention/education. - Services include: Psychiatric services, medically assisted treatment, crisis intervention, psychosocial rehabilitation, early intervention, and children & family services. - Impact: About 80 employees ( grew ~6% YoY) and annual revenue around $33.6 million; total funding ~$1.8 million. - Location: Headquartered in Abingdon, VA, with four offices nationwide (all in Abingdon, VA). - Founded: 1972; Industry: Mental Health Care; Status: Active nonprofit. - Contact: Main phone numbers 276.525.1550 and 800.500.7019. - Website: highlandscsb.org If you’re seeking Bristol-specific services, HCS offers behavioral health and developmental services that may cover residents in the Bristol area through its Abingdon-based offices and continuity of care across its four-location network.
Summary: - Community Health Center (CHC), Inc. is a nonprofit primary care organization based in Middletown, Connecticut, founded in 1972. - Services: medical, dental, behavioral health, and specialty care for uninsured/underinsured; emphasizes Patient-Centered Medical Home (PCMH) model. - Scale: over 145,000 active patients; about 727 employees; annual revenue around $6.8 million. - Reach: operates primarily in Connecticut with 4 offices in Middletown (HQ and additional Middletown addresses). Not a Bristol-specific center. - Affiliations and initiatives: The Weitzman Institute and related programs (National Nurse Practitioner Residency/Fellowship, National Institute for Medical Assistant Advancement, ConferMED) support practice transformation nationwide. - Funding: total funding about $1.4 million, with multiple rounds including support from AmeriCorps Public and Health Resources and Services Administration. - Contact: main phone numbers listed; website chc1.com. Note: If you’re specifically seeking information on a Community Health Center located in Bristol, CT, this entry covers CHC in Middletown, CT. It may be necessary to confirm Bristol-specific CHC details or a Bristol location.
Wheeler Health is a Connecticut nonprofit community health center offering integrated primary and behavioral health care for all ages, plus a broad range of specialty services. Key details relevant to Bristol, CT: - Services: Comprehensive primary care, behavioral health, education and recovery programs; additional specialty services and preventive care. - Locations: Outpatient presence across Connecticut, including Bristol-related services at Wheeler Health’s Plainville-based locations; headquarters in Plainville, CT. - Reach: Serves more than 30,000 individuals annually in Connecticut with a network of community-based programs. - Organization: Established 1968; nonprofit with 382 employees; annual revenue around $41 million. - Mission: Focused on accessible, innovative care that supports health, recovery, and growth across life stages. Note: The Bristol reference in your query aligns with Wheeler Health’s Bristol-area patient and staff communications and Plainville-based family health services that serve Bristol communities through their broader Connecticut network. If you’re specifically seeking a Bristol-based Wheeler Health family health center, the organization’s Bristol-related outreach is tied to its Plainville family health centers and Northwest Village School involvement in Plainville, CT.
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